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Session Timeout Error when logging into website


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#1 lpac1

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Posted 09 December 2008 - 06:30 PM

Hello,
I hope someone can help. My computer was running really slow recently, so I upgraded Avast Antivirus and spybot. I downloaded CCleaner and Comodo Internet Security and now everything works great except now my wife can't log on to her community college website (www.ccp.edu). She goes to www.ccp.edu and clicks on myccp, enters her username and password and it automatically says 'Session Timeout'. Every other website and login is fine. Any help????? Thank you in advance.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 Zllio

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Posted 10 December 2008 - 06:22 AM

Hi lpac1,

Comodo Internet Security is a security suite, meaning it has both a firewall and an antivirus program in it. If you are running both Comodo Internet Security and Avast, you have two antivirus programs running, and you need to uninstall one of them.

The problem with your wife's connection is likely a firewall program. She will need to talk to the IT department at the community college and ask them for instructions. But first, try uninstalling Comodo and see if you still have the same problem. Comodo has a standalone firewall which is very good here: http://www.personalfirewall.comodo.com/dow...d_firewall.html

Let me know if this helps.

Zllio

#3 lpac1

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Posted 10 December 2008 - 04:36 PM

Zllio,

Thank you for your reply. When I installed Comodo Internet Security I only checked the box for firewall. I did not check the box for Antivirus.

#4 lpac1

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Posted 12 December 2008 - 08:35 PM

Any help????????????????

#5 lpac1

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Posted 12 December 2008 - 09:46 PM

problem solved-------------malwarebytes antimalware solved the problem thanks to advice from this website. Thank you so much everyone for your help. I will definitely recommend this site to everyone.

#6 Zllio

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Posted 15 December 2008 - 11:15 AM

Hi lpac1,

Glad your problem is resolved. Did it also fix your wife's logon problem? What made you think of checking for further malware?

Zllio

#7 lpac1

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Posted 25 January 2009 - 07:07 PM

After reading several other problems and solutions listed on this website, I came across several suggestions to use malware bytes antimalware for problems related to mine.




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