Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

how can i get rid of antivirus 2009 completely?


  • Please log in to reply
6 replies to this topic

#1 luminossi

luminossi

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:10:27 PM

Posted 09 December 2008 - 03:11 PM

I removed the program using the processes/delete folder method, I've used the malwarebytes' method, I bought bitdefender antivirus, basically I have no trace of the thing on my computer, yet somehow the screens are still popping up... I have done a search and couldn't find anything that helped me, any help would be much appreciated! thank you!

Edited by Pandy, 09 December 2008 - 04:04 PM.
Moved from AntiVirus, Firewall and Privacy Products and Protection Methods


BC AdBot (Login to Remove)

 


#2 ruby1

ruby1

    a forum member


  • Members
  • 2,375 posts
  • OFFLINE
  •  
  • Local time:04:27 AM

Posted 09 December 2008 - 04:26 PM

Suggest you let us see the report from the malawarebytes scan for checking :thumbsup:

Edited by ruby1, 09 December 2008 - 04:32 PM.


#3 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:11:27 PM

Posted 09 December 2008 - 04:26 PM

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now SAS,may need an hour
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#4 Kevin Liu

Kevin Liu

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:02:27 PM

Posted 10 December 2008 - 01:45 AM

try combofix, It's much better than malawarebytes.

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,428 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:11:27 PM

Posted 10 December 2008 - 11:22 AM

Please read the Blue text at the top of the page...

When posting your problem, do not run and post a ComboFix logs. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 luminossi

luminossi
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:10:27 PM

Posted 11 December 2008 - 04:44 PM

I appreciate the help, i really do, but I am not a very talented with computers so that long method will inevitably leave me lost and confused even more so. I do not have the log saved from malwarebytes as I scanned and removed the av2009 a few days ago before posting the OP. the thing is, the processes tab does not show any form of the av2009 so I am completely baffled as to how it is still running on my pc. malwarebytes says 0 problems, bitdefender antivirus says 0 problems as well, yet it is still there and still causes my screen to enlarge then give a fake blue screen then do an emergency shut off....

#7 ruby1

ruby1

    a forum member


  • Members
  • 2,375 posts
  • OFFLINE
  •  
  • Local time:04:27 AM

Posted 11 December 2008 - 05:01 PM

could you please retrieve the log report from the Malawarebytes program

The log should be automatically saved and can be viewed by clicking the Logs tab in MBAM.

Please run the Superantispyware program as detailed above and give us its report too

the reports can tell us a lot of what is going on and how you may be helped further :thumbsup:

If you do not have the Malawerebytes log saved please open the Malawarebytes program and fully update it
Then


Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.

If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.


The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.

Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.



Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

try that ?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users