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Possible maleware/virus


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9 replies to this topic

#1 pfisher

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Posted 09 December 2008 - 01:56 PM

hello,

My OS: XPS SP3 MEDIA CENTER EDITION 2002
ANTI-VIRUS PROGRAM: NORTON 360 2.0

I believe my PC is Still Infected, Is there anything I can do to ensure that I'm maleware/spyware/virus free, I'm am so scared to down load any program from the net to scan mt PC, I down loaded driver scan from http://www1.uniblue.com/products/campaigns...nner|2417574677
and shortly after is when Norton 360 found W32.SPYBOT.WORM

Back in August 08 i got a virus that displayed bogus anti-virus pop-ups, could not use IE7 to search the web, and probably other problems i did not notice.
I called Norton premium service and they got my PC to work , I know they made some changes to msconfig 1. set to selective startup (I have read this is not good) 2. unchecked some programs so they will not run on startup (MSA.EXE) I Suspect this is a virus, and some others. I have also found traces of MSA in the system registry, HKEY_CURRENT_USER\Software\MSA, HKEY_CLASSES_ROOT\.key, HKEY_CURRENT_USER\Software\MSA

On Dec 8,08 I got a pop-up MSG from Norton 360 stating that W32.SPYBOT.WORM has been found and deleted,
I reviewed info on symantec website on how to remove this virus, when i went through the registry i did not really find to many charges to the registry, but I'm suspicious about a few thing,

1. Navigated to the subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa


In the right pane, reset the original value, if known:

"restrictanonymous" = "0" < I'm suspicious about this entry

"restrictanonymous" = "1"

2.Navigate to the subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\
parameters
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation\
parameters


In the right pane, reset the original values, if known:

"AutoShareWks" = "0" < I did not find any of these two
"AutoShareServer" = "0"

Edited by pfisher, 09 December 2008 - 02:43 PM.


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#2 boopme

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Posted 09 December 2008 - 05:02 PM

Hello please run this scan
,

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 pfisher

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Posted 09 December 2008 - 07:57 PM

Ok, I did as instructed to the letter , this is the log P.s Thanks for your helping me out !!




Malwarebytes' Anti-Malware 1.31
Database version: 1479
Windows 5.1.2600 Service Pack 3

12/9/2008 4:53:55 PM
mbam-log-2008-12-09 (16-53-55).txt

Scan type: Quick Scan
Objects scanned: 65289
Time elapsed: 5 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{bd4f7a6d-0107-4bdf-b72b-021b717b06ce} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/setup.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{bd4f7a6d-0107-4bdf-b72b-021b717b06ce} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b4a78d29-52b1-4a7b-bac0-1471bedf9836} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{964bf54a-a147-4b3f-9540-6c40cc6b9d8c} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{bc354443-937d-498b-a792-b6e388cdfce6} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\UpMedia (Adware.SmartShopper) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\UpMedia (Adware.SmartShopper) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\Downloaded Program Files\setup.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\p.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\s.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\k.txt (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Paul Fisher\Favorites\Search Online.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Paul Fisher\Favorites\VIP Casino.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Paul Fisher\Favorites\Cheap Pharmacy Online.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Paul Fisher\Favorites\SMS TRAP.url (Rogue.Link) -> Quarantined and deleted successfully.

#4 boopme

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Posted 09 December 2008 - 09:22 PM

Please rescan with MBAM and post that new log.

Follow with ATF and SAS scans
ATF

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


SAS
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Please tell us how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 pfisher

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Posted 09 December 2008 - 09:52 PM

OK Here is the log from the 2nd run of MBAM, I will post the other logs after i run the scans, and thanks again



Malwarebytes' Anti-Malware 1.31
Database version: 1479
Windows 5.1.2600 Service Pack 3

12/9/2008 6:50:21 PM
mbam-log-2008-12-09 (18-50-21).txt

Scan type: Quick Scan
Objects scanned: 66091
Time elapsed: 6 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

#6 boopme

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Posted 09 December 2008 - 10:48 PM

You're welcome,looking good!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 pfisher

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Posted 09 December 2008 - 11:54 PM

Ok here is the log from SUPERAntiSpyware Scan Log.




SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/09/2008 at 08:37 PM

Application Version : 4.23.1006

Core Rules Database Version : 3661
Trace Rules Database Version: 1648

Scan type : Complete Scan
Total Scan Time : 01:21:44

Memory items scanned : 184
Memory threats detected : 0
Registry items scanned : 8718
Registry threats detected : 1
File items scanned : 150329
File threats detected : 2

Adware.UpMedia/SearchTool
HKU\S-1-5-21-3059238019-2187298017-1579853179-1005\Software\UptownInstaller

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\system@crackle[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@findwhat[1].txt

#8 boopme

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Posted 10 December 2008 - 04:50 PM

You look good here any problems still?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 pfisher

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Posted 10 December 2008 - 05:35 PM

no everything is looking good, i just need to work on some start-up programs, thanks again for all your help. :thumbsup:

#10 boopme

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Posted 10 December 2008 - 07:00 PM

Ok thats good news,you're welcome.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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