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#1 Solitaire


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Posted 09 December 2008 - 01:17 PM

Forgive me, I'm a newb to this stuff DX

I was first infected with this virus about 4 months ago, and Spybot's TeaTimer interupted some programs called Love and Fly... I think ".exe" from installing suspicious software. Few minutes later, my Norton pops up and says its detected and removed a virus from my computer known as "Infostealer.Gambit" Over the next few months, it says the same thing about 3 more times.

Realizing I still have a problem, I decided to try using Avira, and now every time I remove the trojan, it pops back up as: "WINDOWS\Temp\.tmp1". So I delete the file. Pops back up as "WINDOWS\Temp\.tmp2" I tried moving to quarantine. After about 10 minutes of the same thing, I was up to ".tmp73" and just quit.

I booted into Safe Mode, ran another scan, deleted all traces of the virus, and ran my other programs: AdAware 2008 FREE, Spybot S&D, and I ran one more with Spyware Vanisher. Each one picked up nothing.

I was 100% free, it seemed.

I booted back up into normal mode, and decided to run one more Avira scan, and guess what? The ".tmp"s are back. Starting over from 1, and going all the way up to 50. Now I'm just confused, and have no idea how to get rid of this thing, other than to reinstall Windows, which I am REALLY considering.

A friend said it sounds like I deleted the virus, but there's a program somewhere that's reinstalling it, which I was unable to find. So basically, I'm totally lost here.

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#2 boopme


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Posted 09 December 2008 - 10:45 PM

Hi welcome to the forum.
Let me get some thing clearer.

You have Norton and Avira as Antivirus apps? Running more than one AV application will most likely cause conflicts,slowness ans false positives.

Spyware Vanisher is classified as a rogue scanner, sometimes referred to as scareware. Rogue scanners masquerade as antivirus, antispyware, or other security software, claiming the user's system is infected in order to trick them into paying for a full version. In some cases, users who pay for the full version of a rogue scanner product will end up with erroneous charges on their credit card after purchase.

Check in Control Pnael ,Add/Remove programs for Spyware Vanisher. If found,highlight and click remove. Running these next programs should reove the reat of it and other malwares.

First run SmitFraudFix by S!Ri and post that report. Run options #1 and 2.
The report can be found at the root of the system drive, usually at C:\rapport.txt .

Next run MBAM and return it's log.
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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