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virus plz help


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#1 spadix

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Posted 09 December 2008 - 02:46 AM

my AVG anti virus has been finding a trojen in C:\Windows\System32\drivers\fsrecc.sys but i am unable to delete the file. the first time it happend my screen got so bad that it went all static to the point where u could not make out anything so i took the graphics card out an sent it in to be replaced, when i plugged a slightly older one in i had a picture but i still get the virus warnings, an every now an then my screen scrambles an freezes. i dont know what to do. :thumbsup:

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#2 buddy215

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Posted 09 December 2008 - 01:40 PM

Google was no help in finding any info on that file. Try a scan with SAS if possible.

If you are unable to download SAS use a different computer to download SAS to a CD or other medium. Once you have SAS on the infected computer and before install, locate the SAS.exe file and rename it. Right click on the file and choose rename. Name it lastchancescan and then click on the file to install SAS. Follow the instructions below for setting SAS for scanning.

http://www.superantispyware.com/
Double-click SUPERAntiSypware.exe and use the default settings for installation. (OR the Renamed .EXE)
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the
definitions before scanning by selecting "Check for Updates".
* Under the "Configuration and Preferences", click the Preferences... button.
* Click the "General and Startup" tab, and under
Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
* Click the "Scanning Control" tab, and under Scanner
Options, make sure the following are checked (leave all others unchecked):
o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining.
* Click the "Close" button to leave the control center screen and exit the program.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

* Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes" and reboot normally.
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 ruby1

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Posted 09 December 2008 - 04:14 PM

my AV been finding a trojen in C:\Windows\System32\drivers\fsrecc.sys but i am unable to delete the fileG anti virus has


are you able to tell us the EXACT name of the item it is finding ?




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