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It Happened Again


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8 replies to this topic

#1 dhillon33

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Posted 08 December 2008 - 10:13 PM

Hi

I posted here about a month ago with this problem, and i decided to reformat since it was too messy

I don't know why, but the same crap has come up again, same symptoms and all ....why did this happen again :thumbsup:, i haven't done anything weird on my pc at all and haven't downloaded anything really

here's the problem on mbam, when i delete it, it comes backup on startup

i'm starting to think it's not a virus...how could the same exact thing happen again?



Malwarebytes' Anti-Malware 1.31
Database version: 1475
Windows 5.1.2600 Service Pack 2

12/8/2008 10:04:33 PM
mbam-log-2008-12-08 (22-04-33).txt

Scan type: Quick Scan
Objects scanned: 49639
Time elapsed: 3 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


experts, what should i do...i don't really want to reformat my pc again if this is going to continue to happen?

thanks!

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#2 Budapest

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Posted 08 December 2008 - 10:14 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 dhillon33

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Posted 08 December 2008 - 10:24 PM

hey!

I just ran system restore to a safepoint and it's ok now

but still, why do you think this is happening?

thanks for any advice

#4 Budapest

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Posted 08 December 2008 - 10:36 PM

Hard to say why it's happening.

Go Start > Control Panel and double-click Add or Remove Programs. Post back and report any Java entries that you have.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 dhillon33

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Posted 08 December 2008 - 11:08 PM

not sure what java programs are...i didn't see any that had java in the title

#6 Budapest

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Posted 08 December 2008 - 11:22 PM

That's okay then. Out-of-date Java is one way of getting infected.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 dhillon33

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Posted 09 December 2008 - 07:57 AM

FYI, i checked temp files, and the same file came up as last time..it was called "backweb.ddl" i think and it was made by backweb technologies

3 symptoms:

1) firewall was turned off
2) regedit disabled
3) taskmgr disabled

very weird

#8 dhillon33

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Posted 09 December 2008 - 08:09 AM

i looked at my program files, it comes with a program called 'backweb'

here is the txt file of what it is according to the install folder

can i uninstall this prograM?


i'm not sure how to attach it, so i'll paste it...sorry for the length

============================================================================
BackWeb Client Version 6.1
============================================================================

For the latest information see http://www.backweb.com.

This README file consists of the following topics:
- System Requirements
- New features in version 6.1
- Installation Instructions
- Uninstalling BackWeb
- Subscribing to BackWeb Channels
- Important note regarding Internet Connection and Communication
- Known issues that may affect some users
- Technical Support

============================================================================
System Requirements
============================================================================

1. BackWeb InfoCenter Client for Microsoft® Windows®

Operating System: Windows® 95
Windows® 98
Windows® Millennium
Windows® NT® 4.0 Workstation
Windows® NT® 4.0 Server
Windows® 2000 Professional
Windows® 2000 Server

BackWeb Client as Service requires Windows® NT® 4.0 or
Windows® 2000.

TCP/IP protocol should be installed on the machine

Minimum Hardware:
CPU: Pentium PC or higher
RAM: 32MB

Disk Space: 12MB of space for BackWeb Client, plus
approximately 6MB per registered channel (user
configurable).

Internet Connection: Connection to the Internet at 28800 bps or faster

Web browser: Microsoft® Internet Explorer® 4.01 or higher or
Netscape® Navigator 4.08 or higher
Note: Netscape Navigator 6.0 is partially supported -
see limitations below

2. BackWeb Accelerator Client for Microsoft Windows

Operating System: Windows 95, 98, NT Workstation 4.0 and
2000 Professional

TCP/IP protocol should be installed on the machine

Minimum Hardware:
CPU: Pentium PC or higher
RAM: Windows NT and 2000 Professional: 64MB
Windows 95 and 98: 32MB

Disk Space: 12MB of space for BackWeb Client, plus
approximately 6MB per registered channel (user
configurable).

Internet Connection: Connection to the Internet at 28800 bps or faster

Web browser: Microsoft Internet Explorer 4.01 SP2, 5.0 or 5.01.
Netscape Communicator 4.7 or Netscape Navigator 4.08

===================================================================
New features in version 6.1
===================================================================

Communication Improvements
==========================
* Automatic proxy detection is now possible even if the browser is
using dynamic proxy configuration (a JavaScript which is called
for each URL to find the appropriate proxy for this URL based on
host name, time of day, date etc). Previously, it only worked if
the browser was configured with static proxy information (proxy
address plus port).

* "Traffic detection", a new mode of detecting Internet connection,
has been added to address some special cases where the client may
fail to properly detect the connection using the existing modes
("Assume always connected" and "Detect connection"). In "Traffic
detection" mode, the client constantly checks the
incoming/outgoing traffic and concludes that there is a
connection if (and only if) it detects traffic.

Roaming Users
=============
* Remote shut-down. If a user forgets to shutdown the Client or
log out before leaving a machine, and then tries to use the
client on another machine, the new session will detect that the
Data directory is still being used by another session and will
allow the user to remotely shut-down the abandoned session.

* Network Upgrade. In order to enable automatic upgrade of
Roaming Users configurations, the clients are now configured to
look for software upgrades on the network.

client Extensions
=================
* It is possible to write extensions in VBScript, instead of
having to use C.

* New properties - RunOncePerUser and RunAfterChannelsReady - can
be used to restrict the invocation of extensions, as implied by
their names.

* Extensions can be notified of system shut-down and user log
off as well as BackWeb client shut-down.

* The Client SDK now offers services for setting timers that
trigger callback notifications after the specified number of
seconds, as well as "idle timers" that trigger callbacks on user
activity or inactivity.

Windows Service Support ("Client as Service")
=============================================
* The BackWeb client with Windows Service Support now runs
(by default) using the account of the logged in user (rather
than the System account). It runs using the System account
only when no user is logged in.

Support for Netscape Navigator 6.0
==================================
Netscape Navigator 6.0 is supported under the following limitations:
1) It is supported in the Infocenter Client but not in the
Accelerator Client.
2) Detection of Proxy settings from the browser does not work with
Netscape Navigator 6.0.

===================================================================
New features in version 6.01
===================================================================

* The Client SDK now offers the ExtensionVariables object, which
can be used to store extension-specific numeric or string values
from one Client session to another.

* The macros $RegEntry and $RegEntryExists (used in Auto File
Update and Segmentation) map registry keys under
HKEY_CURRENT_USER\Software\BackWeb\BackWeb\Public to a location
in the data directory that is compatible with "side-by-side"
clients and with multiple users and roaming users configurations.
Their new location is also accessible through the new Client SDK
ExtensionVariables object. Entries in the old area in the
registry are imported to the new location in the data directory.

* An InfoPak arriving from the server can request from the client
to give it a version number. This allows slave servers in a
cluster to generate on-the-fly versionable InfoPaks, and it
allows client extensions to insert InfoPaks to the same series
as the server.

===================================================================
New features in version 6.0
===================================================================

"Side by Side"
==============
More than one BackWeb client of version 6.0 and up may be
installed and running on a single machine. All the clients perform
their download and auto-play activities in an orchestrated manner.
This way, users can get, for example, their anti-virus updates
through one BackWeb client and their news flashes through another.
Moreover, a single BackWeb client of version earlier than 6.0 may
also be installed and running. BackWeb clients of version 6.0 and
up are referred to as "BackWeb Applications".

In some rare scenarios, the user may be required to arbitrate when
there is conflict between the side by side applications. For
example, when registering to channels using a web browser, the
user may be requested to select the application to add the channel
to (in case there is no other way to determine the correct
application).

There is a known issue with web registration when 6.0 (or higher)
applications are installed side by side with an older BackWeb
client: If all 6.0 (or higher) applications are shut down, instead
of turning to the user for arbitration, the channel is sometimes
added to the older client. To work around the problem, make sure
the 6.0 (or higher) application is up and running while
registering to new channels.

Only one Flash is displayed at a time. A special synchronization
mechanism implements this feature cross applications.

Wallpapers are replaced in a synchronized manner by side by side
BackWeb Applications. If a client of version earlier than 6.0
allows wallpaper autoplay, then 6.0 (or higher) applications will
disable their own wallpaper autoplay.

Tickers that belong to different applications (and one ticker
that belongs to a BackWeb client of version earlier than 6.0) can
run side by side. If they hide each other, users can reposition
them according to their personal preference.

NewsTitles that belong to different applications will never run
together, though. If one is already running, any attempt to start
another will fail with an appropriate informative message.
However, no measures are taken to prevent the NewsTitle of an
older BackWeb client (of version earlier than 6.0) to play
simultaneously with a 6.0 (or higher) NewsTitle. This may have
unexpected results and it is recommended to manually close one of
them.

Multiple Users
==============
Several users may share the same computer. Each one of them can
see its own content and set its own preferences. Configuration
updates that are downloaded while one of the users is logged in
are available to the other users.

Roaming Users
=============
Users may roam from one computer to another. User data is stored
on a network file server, using a mapped drive, or in the
Windows roaming user profile.

Limitations and known issues:
1) "Roaming Users" and "Client as Service" cannot be configured
together.
2) Targeting InfoPaks by operating system and hardware
capabilities only makes sense in "Roaming Users" applications
when the machines they login to are homogenous, because an
InfoPaks that download to one machine on day1, might be
played on another machine on day2.
3) If the user data is stored on a Windows 2000 machine, and the
folder is limited in size (this is a Windows 2000 feature),
then if the user logins to a Windows NT machine and runs the
BackWeb Application, it will not be able to save any user
data.

File Replication Enhancements
============================
File replication may be configured to retry failed file
placements periodically. Also, when placement fails due to
locked target files, it may be configured to update the files
immediately after the next reboot. The user is prompted to
reboot when user interaction is allowed.

============================================================================
Installation
============================================================================

Obtaining a Client Installer:
In a network installation, the administrator should install a
BackWeb Server and a BackWeb Server Console and then create predefined
custom BackWeb Client installers for the network users from the
BackWeb Server Console.

1. Installation on Windows NT requires administrator privileges, as it may
involve replacement of DLLs in system folders.
2. Installation and uninstallation on Windows 2000 Professional require
administrator privileges. If logging-in as an administrator is not an
option, a Windows Installer Package is required. In that case, contact
BackWeb Support.

============================================================================
Uninstalling BackWeb
============================================================================

1. In your system Control Panel, launch "Add/Remove Programs".
2. Choose your application from the list.
3. Click Add/Remove to uninstall BackWeb.

============================================================================
Subscribing to BackWeb Channels
============================================================================

Once you have installed BackWeb, you need to subscribe to "channels" to
receive information.

Access the Subscribe to Channels section by clicking on the button in the
Navigation bar on the left of the user interface.
Select the channels or topics that interest you and check the box beside each one,
to subscribe.
Some BackWeb channels, depicted with a "face" icon, can be personalized
to your exact needs. When subscribing to such a channel, a dialog
will open prompting you for additional information.
The channel subscription process is done locally whenever possible,
or through the Web. Once subscribed, you will receive the information from
these channels regularly via BackWeb.

============================================================================
Internet Connection and Communication
============================================================================

We recommend that you use the BackWeb Polite Protocol whenever
possible as it offers substantial benefits over HTTP. With the
Polite Agent, your BackWeb client will communicate in an
unobtrusive manner, and only when your connection is idle,
allowing you to maximize your network bandwidth.

In most corporate sites, the client will be behind a firewall. In
this case, if the client is to communicate with the server using the
BackWeb Polite Protocol, there might be a need to configure the
firewall to allow incoming traffic to the UDP port used by the
BackWeb client. This port can be configured in the client’s user
interface, and by default is set to one of the ports in the range
9370-9400 (the first one in the range which is available). A range of
ports is used to enable multiple BackWeb enabled applications running
simultaneously (each one using a different port).

The port is selected whenever the client starts up, based on port
availability. Therefor, one should configure the firewall to allow
incoming UDP packets to all the ports in the configured range. Note
that the default for older BackWeb clients (prior to version 6.0) was
set to UDP port 371.

In case it is not desired to allow incoming UDP packets, it is
possible to configure the BackWeb client to use the HTTP protocol,
which is typically allowed by firewalls. Furthermore, by default,
the BackWeb client (version 6.0 and above) is configured to fallback
to HTTP in case it can not use the Polite Protocol (e.g. if the
firewall blocks UDP packets). Thus, it is usually not needed to
explicitly configure the BackWeb client’s protocol.

Configuring the BackWeb client to use other UDP ports, or use the
HTTP protocol only, is typically done while generating the client
installer using the server console.

These configuration can also be done in the client's user interface,
in the Connection tab of the Options dialog (Found in the Tools menu
in Infocenter, or under Global in the Options menu in Accelerator).

============================================================================
Known Issues
============================================================================

1. Installation Issues:

a) During installation BackWeb updates some of your systems DLL files.
In some cases these files require a reboot of your computer before
they take effect. If you experience abnormal behavior following
installation, please reboot your computer and re-start the application.
When installing BackWeb on Windows NT with NTFS file system, make sure
your system directory has the right permissions.

:thumbsup: If an upgrade or an "Install Over Install" fails, the application may
become unusable. Installing it again may solve the problem. In any
case, the data is not lost.

2. The BackWeb software configures your browser to include a registration
helper application. If for some reason this setting is missing, you
should restart the client, which will re-register the helper application.

3. In some cases where the Netscape browser was unable to locate the
server of the given URL, it becomes impossible to invoke Web pages from
BackWeb. In order to continue, click the OK button in the Netscape
window to close the "Unable to locate server <URL>" message box.
If BackWeb does not link to the browser, click the Start button, select Run,
type www.backweb.com, and then hit OK. If this action still does not
bring a Browser, then the URL association is not configured properly
by the browser. To overcome this in BackWeb, select the browser explicitly.
Verify that the path selected is correct by going into the browser settings
in Infocenter and de-selecting "use default browser". Select your browser
and verify its path.

4. Plug-in applications launched from InfoPaks may produce sound even
when the InfoPak is muted.

5. When a plug-in is played in a Flash over the current sequence (with
window=embedded) and then the sequence is animated, the plug-in blinks.

6. If you have installed a plug-in or QuickTime / QuickTime VR software
during the current BackWeb session, you still may not receive InfoPaks
that require these plug-ins. In order to recognize the installed plug-ins,
shut down BackWeb (from the File menu) and re-launch BackWeb by
double-clicking on the BackWeb icon on the desktop or by selecting on the
Start button, selecting Programs and then BackWeb. Alternatively, you
may restart your system so that BackWeb will be automatically re-launched.

7. If you use the Netscape browser, we recommend that you do not include the
Netscape executable in your StartUp folder. Every time that BackWeb
starts up, it makes sure that Netscape is set up properly allowing you to
add BackWeb channels. However, due to the way Netscape works, this
verification is only effective when Netscape is not running.
If you have Netscape in the StartUp folder, it is quite possible that
Netscape will already be running every time that BackWeb starts up, and
the set-up routine required for adding BackWeb channels will not take
place.

If you must put Netscape in the start-up folder, you can make sure that
the set-up is done properly at least once by manually shutting down both
Netscape and BackWeb (by choosing Shut Down BackWeb in BackWeb's File
menu), then restarting BackWeb and then Netscape. You should then try
registering to a new channel (via Add Channel using Web Directory on
BackWeb's Channel menu) to make sure everything is working properly.

Note: All of this refers to adding channels from the Web. It does not
affect subscribing to channels in the Infocenter.

8. If you do not have Microsoft Internet Explorer installed in your computer,
the embedded browser option is not available.

9. Dial-up:

8.1 Due to a known problem on Windows NT 4.0, in order to use
the Infocenter's built-in scheduler to dial to the Internet
using dial-up, you must configure your Dial-up Networking
connection to use a script and not a terminal window.

8.2 On Windows 95 and on Windows 98 without IE5 the password
for dial-up sometimes can't be saved. This problem has to
do with old system dlls and can be solved by installing
IE5. Under such circumstances, an attempt to set a
password for dial-up through Infocenter (Tools | Options |
Connection | Dial-up Schedule) seems to succeed. There is
no error message indicating that the password is not
saved, but opening the same dialog again, one can see that
the password is not there.

10. Due to a known problem with Dr. Solomon's WinGuard for NT (versions 7.71
and below) one might experience problems with BackWeb's downloading.
We strongly suggest to upgrade to a newer version of WinGuard.

11. Mouse cursor flickering when moving over BackWeb's ticker or newstitle,
are caused by mouse trails. You could turn it off from the Control Panel:
Start->Settings->Control Panel, Mouse.

12. You can configure BackWeb's Screen Saver Settings (Delay time between slides)
via Start->Settings->Control Panel, Display.

13. When using McAfee Vshield version 3.1.6 with the BackWeb Client running, your
machine may suffer a decrease in performance. This is due to Vshield scanning
the BackWeb Client executable whenever the BackWeb Client is engaged in
downloading. The solution for this problem is to include the BackWeb Client
executable in your list of Exclusions for Vshield.

14. Using client file replication feature running on the same machine with the
BackWeb console application, is not recommended. In these cases, BackWeb
client may require to be restarted after working with the console application.

15. Due to a known problem on Windows caching the BackWeb desktop icon might show
as the wrong icon. In this case, restart Explorer from the task manager or
reboot your machine.

16. a) The BackWeb Client can't be configured to have both Windows Service Support
and Ticker. In a similar manner, The BackWeb Client can't be configured to
have both Windows Service Support and Screen Saver.

:flowers: The BackWeb client with Windows Service Support does not play wallpapers.

c) The BackWeb client with Windows Service Support registers a service using
the System account, and will not work properly if this account is changed
to any other account. Note that even though the service runs using the
System account, it launches the BackWeb Client using the account of the
currently logged in user.

17. When the client runs at startup, it launches a Splash Screen which may stay
resident in memory as an independent process for up to two minutes.
So if you try to uninstall the client within this time, the uninstall will not
be able to remove this file, and will therefore fail.

18. Changes to the Application Context list in the Behavior tab of the
Options dialog only take effect after restarting the application.

19. If Internet Explorer 5.0 was installed before BackWeb and was uninstalled
afterwards, the BackWeb Client may cease to function. Internet Explorer 5.0
must be reinstalled in order to continue using BackWeb.

20. Alert names may not include underscores. Defining an alert with an underscore
in its name does not result in any warning, and seems to be successfully
completed, but when the alert definition is viewed again, the channels and
categories are missing.

21. Any user can run BackWeb on Windows 2000 Professional, but if the user does
not belong to the Administrators group, note the implications:
- Auto File Update requires write privileges to the destination location. By
default, ordinary users do not have write privileges to the “Windows” folder
and other special locations.
- The Auto File Update ability to retry placement of locked files after reboot
requires write privileges to the registry and therefore would not work for
ordinary users.
- Upgrade InfoPaks cannot be used. You can achieve the same result by
performing "install over install" through Windows Installer. For more
information, contact BackWeb Support.
- When the client runs as a service, a non-privileged user cannot start or
stop the service, so it should be configured to be “Automatic”, and it is
recommended to start it at the end of installation.

22. Multiple Users - Let's say that several users on the same machine ran a Client
version prior to 6.0, and this Client was uninstalled and another pre-6.0
Client with a different home server was installed instead of it. Now, install
a 6.0 or 6.1 Client with the same home server as the currently installed
pre-6.0 Client, but run it for the first time in an account in which the
original (uninstalled) pre-6.0 Client has been run, but which was not the one
that uninstalled it. The result will be that the new Client will not inherit
the data from the currently installed pre-6.0 Client, even though it has the
same home server.

23. Auto File Placement Issues:

a) When files are placed in one destination and updates of them are placed in
another, the files in the first location are left intact. This takes up
space and may cause confusion.

:trumpet: "Place Files" fails when file names on the local file system are
restricted to the 8.3 format.

c) The following bug is likely to appear in applications that involve
"Seeding", that is, distribution of initial content on a CD and
distribution of updates to this content through BackWeb’s Auto File
Placement mechanism. When using the "Place Files" option for the first
time, where the destination directory contains some of the same files
that are about to be placed, replication will repeatedly fail for this
InfoPak. To avoid this situation, run the frimport utility on the
destination directory prior to downloading the first InfoPak. To obtain
the frimport utility and for more information on this issue, contact BackWeb
Support. If possible, refrain from replicating into a pre-existing directory
that contains similar files.

24. Due to a design flaw in the Windows OS, some 16-bit applications may not function
correctly on Windows 95, 98 and ME when the BackWeb Client is running.

The BackWeb Client uses a Windows hook (IadHide.dll) to monitor user idle time,
network communication, and the list of currently running programs. This monitoring
is required to implement several core parts of the BackWeb Client's politeness
feature: idle time before autoplay, prevention of unintended Client-initiated
dial-ups, and suspension of download and autoplay when it would otherwise prevent
concurrently running programs such as ScanDisk from functioning properly. Windows
hooks are DLLs that are "injected" into every application that is running, in order
to capture and process the Windows messages it sends and receives. The information
gleaned by the Client's Windows hook is only used for the politeness purposes
mentioned above and never leaves the Client machine.

It is a known fact that the use of Windows hooks may cause some 16-bit applications
to not function correctly or at all. Here is a quote from the MSDN about this issue:

"...In-context functions may cause an overflow when the DLL containing the function
is loaded into a 16-bit application. This problem happens because 16-bit
applications use a fixed size stack that may not be large enough to accommodate the
chain of system function calls resulting in a call to the function..."

Note that this can happen only with 16-bit applications and only with some of them.
This is the reason that this problem can occur only on Windows 95, 98 and ME, but
not on Windows NT, 2000, and newer systems.

Among the applications with which we have experienced problems are certain versions
of charmap.exe (Character Map utility) and Windows games (Solitaire, Hearts,
MineSweeper and FreeCell).

The common workaround so far had been to provide a "fixed" version of the
problematic 16-bit applications, produced by accessing their header data and
changing the stack size definition.

============================================================================
Technical Support
============================================================================

For support, please refer to your vendor documentation.

#9 Budapest

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    Bleepin' Cynic


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Posted 09 December 2008 - 04:19 PM

My research shows that BackWeb is a background downloading application that vendors can incorporate into their product to download data (e.g. product updates) to your computer.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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