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11 replies to this topic

#1 silasl

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Posted 08 December 2008 - 12:02 PM

Hi there, I hope someone can help me with this.

Lately I have been noticing some preoblems with my PC - I'm iunable to update bitdefender and adaware and spybot throws up errors during scanning and also can not be updated. When i try and visit windows update I am redirected to MSN home page and i get a browser error when i try and upgrade to explorer 8. Finally search engine results have been hijacked so when i click one i am redirected to a random advertising page.

Thanks in advance for your help.
Silas

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#2 Guest_superbird_*

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Posted 08 December 2008 - 01:44 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

#3 silasl

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Posted 08 December 2008 - 04:15 PM

Right - done all that, it found three infected objects... report here:

Malwarebytes' Anti-Malware 1.31
Database version: 1475
Windows 5.1.2600 Service Pack 3

08/12/2008 21:14:30
mbam-log-2008-12-08 (21-14-30).txt

Scan type: Quick Scan
Objects scanned: 61120
Time elapsed: 6 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Cheers for your help,

Silas

#4 Guest_superbird_*

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Posted 09 December 2008 - 01:48 AM

Hi,

Now do a full scan with MBAM, and post that logfile in your next reply. :thumbsup:

#5 silasl

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Posted 09 December 2008 - 04:37 PM

Full scan log:

Malwarebytes' Anti-Malware 1.31
Database version: 1475
Windows 5.1.2600 Service Pack 3

09/12/2008 21:26:21
mbam-log-2008-12-09 (21-26-21).txt

Scan type: Full Scan (C:\|J:\|)
Objects scanned: 202797
Time elapsed: 1 hour(s), 26 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Cheers,

Silas

#6 Guest_superbird_*

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Posted 10 December 2008 - 10:19 AM

Please use the Internet Explorer browser (or FireFox with IETab), and do an online scan with Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.
  • Once the files are downloaded click on Next
  • Click on Scan Settings and configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK and, under select a target to scan, select My Computer
When the scan is done, in the Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
Posted Image
Posted Image
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in your reply.

Do you still have problems? :thumbsup:

#7 silasl

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Posted 11 December 2008 - 07:50 PM

It seems to be sorted now but you never know...
Kaspersky report:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, December 12, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, December 11, 2008 17:33:43
Records in database: 1452742
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan statistics:
Files scanned: 168531
Threat name: 1
Infected objects: 0
Suspicious objects: 4
Duration of the scan: 02:07:35


File name / Threat name / Threats count
J:\SiPhone\Motorola\Moto Razr Complete\Games\NFL 2005 [v3 Razr]\NFL 2005 v3.jar Suspicious: Exploit.Win32.MS05-009 4

The selected area was scanned.

Cheers,

Silas

#8 Guest_superbird_*

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Posted 12 December 2008 - 01:50 AM

Hi,

Go to www.virustotal.com and upload the following file: J:\SiPhone\Motorola\Moto Razr Complete\Games\NFL 2005 [v3 Razr]\NFL 2005 v3.jar
Post the results in your next reply. :thumbsup:

PS: I'm in hospital this weekend, so probably I won't reply untill the end of this weekend. :flowers:

#9 silasl

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Posted 12 December 2008 - 06:18 PM

This is a really old file - i've never even been into that directory let alone tried to open it... results nbelow anyway. Thanks a lot for your help. And good luck in hospital - hope it's nothing serious.

Antivirus Version Last Update Result
AhnLab-V3 2008.12.12.2 2008.12.12 -
AntiVir 7.9.0.45 2008.12.12 -
Authentium 5.1.0.4 2008.12.12 CVE-2004-0597
Avast 4.8.1281.0 2008.12.12 -
AVG 8.0.0.199 2008.12.12 -
BitDefender 7.2 2008.12.12 -
CAT-QuickHeal 10.00 2008.12.12 -
ClamAV 0.94.1 2008.12.12 -
Comodo 741 2008.12.12 -
DrWeb 4.44.0.09170 2008.12.12 -
eSafe 7.0.17.0 2008.12.11 -
eTrust-Vet 31.6.6258 2008.12.12 -
Ewido 4.0 2008.12.12 -
F-Prot 4.4.4.56 2008.12.12 CVE-2004-0597
F-Secure 8.0.14332.0 2008.12.12 Exploit.Win32.MS05-009
Fortinet 3.117.0.0 2008.12.12 -
GData 19 2008.12.12 -
Ikarus T3.1.1.45.0 2008.12.12 -
K7AntiVirus 7.10.552 2008.12.12 -
Kaspersky 7.0.0.125 2008.12.12 Exploit.Win32.MS05-009
McAfee 5461 2008.12.11 Exploit-PNGfile
McAfee+Artemis 5461 2008.12.11 Exploit-PNGfile
Microsoft 1.4205 2008.12.12 -
NOD32 3688 2008.12.12 -
Norman 5.80.02 2008.12.12 -
Panda 9.0.0.4 2008.12.12 -
PCTools 4.4.2.0 2008.12.12 -
Prevx1 V2 2008.12.13 -
Rising 21.07.42.00 2008.12.12 -
SecureWeb-Gateway 6.7.6 2008.12.12 -
Sophos 4.36.0 2008.12.12 -
Sunbelt 3.2.1801.2 2008.12.11 -
Symantec 10 2008.12.12 -
TheHacker 6.3.1.2.186 2008.12.12 -
TrendMicro 8.700.0.1004 2008.12.12 -
VBA32 3.12.8.10 2008.12.12 -
ViRobot 2008.12.12.1515 2008.12.12 -
VirusBuster 4.5.11.0 2008.12.12 -
Additional information
File size: 204842 bytes
MD5...: 73a33a0dd165ded95d1b954e7f088c07
SHA1..: 512ded7fae8aec31b54378d0aa0fbc7346dd6ec5
SHA256: 2f2a63c6919417d0a56ad5467cdc4ec7a8f9d6cdebe7ccdbf5c90506888fe4bc
SHA512: a6bcdce6a0c24494c47c7f7b8dcfb4a8f6cc12df1d3b3f52fad6589e068ac2c2
33b8c7c4b66a7baa77167dd4f0c7f5bdb2d7c248501ad7f9527366f284de6dff

ssdeep: 6144:LtT7IgAfeAtWPac943U6AhgnnJn7z7zO1UjlZKjFX:aFfe6WPBD6Ah4n3XU
UjvKJ

PEiD..: -
TrID..: File type identification
Java Archive (78.3%)
ZIP compressed archive (21.6%)
Autodesk FLIC Image File (extensions: flc, fli, cel) (0.0%)
PEInfo: -


Cheers,

Silas

#10 Guest_superbird_*

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Posted 13 December 2008 - 06:52 AM

Hi,

I think you're clean. :thumbsup:
Do you still have any problems?

#11 silasl

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Posted 15 December 2008 - 06:11 AM

Hi, I think we're done. I don't seem to be having problems any more - certainly the ones that prompted me to post here are gone.

Thanks a lot for your help, I appreciate it.

Silas

#12 Guest_superbird_*

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Posted 15 December 2008 - 06:30 AM

Hi,

Everything looks clean again. :thumbsup:
Do this:

1. Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
2. Go to the Windows update site and download and install all available updates, so your computer is prtected against malware.

3. Read this page To prevent yourself against re-infection.




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