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Viruses: Exploit, FakeAlert


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#1 SisM

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Posted 08 December 2008 - 11:08 AM

So over the weekend the computer was apparently infected. I'm not sure how, but it appears that other people on here have had similar issues.

Reading over theirs the suggestion was to download MalwareBytes, which I have done. I haven't installed it yet as I am finishing up my second run of AVG 7.5 Network Edition. Once I am done with AVG do I just turn that off, restart, and install the MB and follow the directions?

On my first scan 5 viruses were found. Thusfar on this one just 3:
Exploit MS08053[1].htm
FakeAlert freescan[1].htm
Exploit Djvu[1].htm
but I am still in the middle of scanning

Mostly I'm getting the fake anti-virus pop ups, but also some random ones as well. All are coming through IE, so I opened IE and turned on the pop-up blocker, which has helped a tad. Also there is a red shield in my tray with a white X on it, having never seen that shield before can I assume that is one of the viruses? So far it has not affected my computer as far as speed and I can open everything so far without problem.

Over the weekend (I was not at work) apparently my boss tried everything he could to "fix" it . . . but now I have all of this crap downloaded on the computer that is SO not necessary (Google desktop? Seriously was that necessary?), and he knows even less about computers than I do, thus I fear he's made stuff worse (he admitted to "running" the fake virus protector multiple times over the weekend . . . lovely).

You will have to forgive me as I am pretty computer illiterate but definitely willing to learn, and definitely NEED to learn to get this cleared up!

Thank you so much for any help!!

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#2 SisM

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Posted 08 December 2008 - 01:49 PM

Alright I ran the MalwareBytes in addition to the AVG and it appears that everything has cleared up. I of course restarted in the middle there and am running again to be sure, but everything has been running clear for the last half hour and the scan hasn't brought anything up yet.

If I hadn't found this site I never would have even heard of MalwareBytes.

#3 Guest_superbird_*

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Posted 08 December 2008 - 01:50 PM

Hi,

The "x" in your system tray is from the malware. Don't click on it!
Also, just close the pop-ups (if they still appear) by pressing the cross (X) on the right top of each window.

First, scan with AVG and remove everything it finds. Then download MBAM by these steps:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




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