i have 2 serious problem/s that i need help with.....
1st problem is: i can't get ride of this annoying virus.....
2nd problem is: when am trying to scan my pc using "Bitdefender,SAS,S-Bot S&D" my pc just restart after alittle while "that even happens under Safe mode"
Anyway,only MBAM can performe a full system scan but with nothing found
I even used "AFT,Ccleaner" to clean My"Temp,History,Cookies,even Registry" But was all in vain.....

i tried to update my operation system from win xp-sp2 to sp3 but some sort of error occurs in the middle of proccess make it unable to continue....
last thing was windows Defender which i downloaded but can't install it

hope some one could help me cleaning my pc B4 reinstalling my operation system......