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Google search returning false results


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8 replies to this topic

#1 GuyG

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Posted 08 December 2008 - 06:13 AM

Hi there

I'm not quite sure what type of problem I have but I suspect it some sort of malware. Recently most google searches I perform are returning "false results"

For example, a search of "ford trucks" returned the following result,

Ford Trucks | New 2008 & 2009 Ford Truck Models — Yahoo! AutosYahoo! Autos — Ford Trucks and Vans. Research all 2008 & 2009 Ford Trucks and Vans, such as the 2009 Ford E-Series Van. Compare new Trucks and Vans or buy a ...
www.ebay.co.uk - 134k - Cached - Similar pages


Yet when I open the link in another tab it tries to redirect me to the following url, www.ebay.co.uk/

I've notice many searches return common web address, sucj as www.bediddle.com,
freescan.microsoft.com/ford+trucks.html
etc.
Obviously these have nothing to do with what I'm searching for.

A back to back comparison with the identical google search on another computer brings the results one would expect, so I do not think it is a google problem.

I am running AdAware SE Personal, and Avira AntiVir Personal, I've run scans with both but neirther have solved the problem.

My system is

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600

running IE7
Version 7.0.5730.13
Build 75730


I have done a bit of reading through the forums here and I am currently trying to run the Kaspersky Online scanner, taking a while to update the database though, but after reading the intro to this forum I want to ask for advice before trying anything more advanced.

Thanks
Guy

Edited by garmanma, 08 December 2008 - 09:19 AM.


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#2 DaChew

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Posted 08 December 2008 - 08:54 AM

Please post that kasp log, that's my favorite online scanner

MBAM is my favorite malware scanner

http://www.bleepingcomputer.com/forums/ind...mp;#entry944365

You might have a DNS infection, maybe an infected router
Chewy

No. Try not. Do... or do not. There is no try.

#3 ruby1

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Posted 08 December 2008 - 04:08 PM

I see you are running

AdAware SE Personal

; from what sourse are you managing to update it?

You may wish to try these two somewhat more intense scans to see if they dig up anything useful?

Please download Malwarebytes Anti-Malware and save it to your Desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan.

    If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.

  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.



then try



Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your Desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates".

    (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method.

To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

if you post the reports from both those scans plus the scan from Kaspersky Online scanner we can check them out for you and advise further?

I presume you are NOT using the problematic computer to communicate with us whilst simultaneoulsy trying to run scans ?

#4 GuyG

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Posted 09 December 2008 - 04:25 AM

Hello, and thatnks for the replies.

Ruby1, I manage to udate the definitions files for AdAware SE from the lavasoft website. http://www.lavasoft.com/support/securitycenter/blog/

I've run the Kaspersky and malwarebytes scanners. I have still to run the SUPERAntiSypware scanner.

I have not been running the scans while trying to communicate with you, only by themselves, but from the problematic computer, yes.

Here are the logs,

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, December 9, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, December 09, 2008 02:08:27
Records in database: 1445114
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - Critical Areas:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
C:\Documents and Settings\GuyG\Start Menu\Programs\Startup
C:\Program Files
C:\WINDOWS

Scan statistics:
Files scanned: 62346
Threat name: 1
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 01:24:30


File name / Threat name / Threats count
C:\Program Files\TightVNC\VNCHooks.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1
C:\Program Files\TightVNC\WinVNC.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1

The selected area was scanned.



And the mlawarebytes

Malwarebytes' Anti-Malware 1.31
Database version: 1475
Windows 5.1.2600 Service Pack 2

2008/12/09 11:05:59 AM
mbam-log-2008-12-09 (11-05-59).txt

Scan type: Quick Scan
Objects scanned: 68660
Time elapsed: 6 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel\Homepage (Hijack.Homepage) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\sysaudio.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

#5 DaChew

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Posted 09 December 2008 - 04:42 AM

http://miekiemoes.blogspot.com/2008/10/fak...archengine.html

did MBAM fix the problem? If it did?

Just to check I would run SAS but add ATF cleaner to the process

http://www.bleepingcomputer.com/forums/ind...mp;#entry948894

It speeds up the full scan with SAS but also catches some files in temp locations
Chewy

No. Try not. Do... or do not. There is no try.

#6 GuyG

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Posted 09 December 2008 - 05:56 AM

MBAM does seem to have fixed the problem :thumbsup:

I'm definitely going to check for sure by running SAS, I'll still post the SAS log and let you know again if the problem seems to be gone.

#7 DaChew

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Posted 09 December 2008 - 06:01 AM

Adaware is not very effective

An updated avira should have fixed this if run from safe mode
Chewy

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#8 GuyG

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Posted 09 December 2008 - 08:21 AM

Here is the SAS log, the computer seems to be clean now, and I'm not having any more problems when performing google searches.

Thanks a million for the help guys :thumbsup:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/09/2008 at 02:49 PM

Application Version : 4.23.1006

Core Rules Database Version : 3668
Trace Rules Database Version: 1647

Scan type : Complete Scan
Total Scan Time : 01:33:44

Memory items scanned : 187
Memory threats detected : 0
Registry items scanned : 9218
Registry threats detected : 0
File items scanned : 188294
File threats detected : 0

#9 DaChew

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Posted 09 December 2008 - 10:24 AM

http://www.bleepingcomputer.com/forums/ind...mp;#entry943994

All's well that ends well, here's a good thread to read at this point

I would suggest keeping MBAM updated and do regular scans with it, avira is my favorite antivirus
Chewy

No. Try not. Do... or do not. There is no try.




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