I have recently managed to get a virus/spyware/malware (im afraid my computer knowledge is really useless, I will try my best to be technical) which I first recognised because when I started internet explorer a bunch of pop-ups came up saying I had to download 'Anti-Virus 2009'. It looked similar to a Microsoft notice but it was slightly different in colour and not very detailed so I knew it was a fake, and each time I start Internet Explorer the pop-ups come up again.
At the time I had a SpyBot installed and Semantic anti-virus, the Semantic anti-virus found nothing, the SpyBot found a lot of things (probably not all related to the main issue) all of which I deleted because I didn't know what else to do
. But the pop-ups came back the next time I started internet explorer
So I ran SpyBot a few more times, each time it found a few more things which I deleted, but kept coming back. The main thing that SpyBot kept finding again was microsoft.windows.securitycentre.firewallbypass and when I gave up with SpyBot the last search also showed a Virtumonde.prx and virtumonde.dll
Running in a panic to my mum she told me I should get the anti virus and spyware that she has, which we get free through our BT Broadband called BT NetProtect Plus, which when I phoned the company they installed for me, and it comes up on my computer as McAfee, although I don't know if it is a complete version of McAfee because it is through BT?
After running this scan it found a few things, which were not the same as the things SpyBot found, which it quarentined for me (although it doesn't give me the option to delete them) but again this didn't stop the pop ups and after running the scan a few more times in normal and in safe mode it still found nothing. Also, my computer has slowed right down. It now takes about 5 hours to run a scan.
I am really useless when it comes to computers, and I found a few sites which mentioned how to get rid of 'Antivirus 2009' or microsoft.windows.securitycentre.firewallbypass but the instructions given were aimed at the more knowledgable computer owner and I just didn't know how to follow them. I found a link to a converstation on your forum which seemed more descriptive so I hope you can help me. I have Windows XP on a desktop computer. I hope I have provided you with enough information?
Many thanks for any of you time and guidance,