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XP crashing , Firefox won't restore session


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#1 Lyanthya

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Posted 07 December 2008 - 05:52 AM

For the past 3 or 4 days, XP on my Toshiba Satellite has been crashing frequently, flashing a blue screen, and restarting. The blue screen is never up long enough to read, and after the system restarts Firefox won't restore my session--it starts a new session, which is a serious pain in the butt. The crashes don't seem to be related to anything I'm doing. Help?

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#2 scissorhands7

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Posted 07 December 2008 - 12:01 PM

When your browser frequently crashes usually it is the result of an add-on.

Try disabling all addons in firefox and then slowly re-adding them one by one until you find which one is causing the problems.

This could easily be malware or an infection so if I were you I'd open a thread in the am i infected forum

Go in the System Properties | Advanced | Startup and Recovery and change
the option to have the computer Automatically restart on system failure,
configure it to halt on the BSOD then post the contents of the BSOD to
your next post.

#3 hamluis

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Posted 07 December 2008 - 12:35 PM

Do the following to enable generation of an error message ICW the BSOD: Disable Auto Reboot On System Crash - http://www.theeldergeek.com/auto_reboot_on_system_crash.htm

Error messages provide clues to what the problem might be.

After the next crash, check Event Viewer for pertinent errors.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Double-click on the pertinent line item and post the details here.

Louis




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