Posted 06 December 2008 - 10:55 PM
I am working on a friends computer that has no internet connectivity and runs slowly.
I ran a test of his system and found he had Virus Trigger virus on his system.
I ran multiple scans using the following;
Malbytes anti malware program, Spybot Search & Destroy & AVG Anti Virus, smit fix, virtumonde fix, zlob removal, and finally combo fix.
After the scan with Malbytes, I removed the hard drive from his computer and ran a scan with Spybot Search & Destroy & AVG Anti Virus from another machine with his drive as a slave.
After that I reinstalled the drive back into his PC and scanned with smit fix, virtumonde fix, zlob removal, and finally combo fix.
The following were removed from the system;
Zlob trojan - 35 entries
16 other minor malware programs
2 - *.dll files
I also tried doing a netsh winsock reset from a command prompt but it is just sitting there and i can't tell if it completed yet or not.
When I check the status of his internet connection it says that he is connected, but, there are 50 packets outbound and no inbound packets.
I also have tried to remove norton from his machine as it is expired, but his pc stalls when running due to having a 900+ mhz cpu and only 384 mb ram. (Norton removal doesn't want to work, neither does the uninstall feature in norton)
I added ram to bring him up to 512MB, but it isn't helping his pc very much. (he is running pc100/133 ram)
The biggest problem is that he still has no internet connection and I cannot find anything else wrong with it. I have rebuilt the tcp/ip stack twice already to no avail.
The only program I haven't run yet is the winsock fix, but I figured that the netsh winsock reset would be about the same thing.
I don't know the make of the computer but I do know that it is a P3 999 mhz cpu running win xp home w/ 512MB pc133 ram.
Any help at this point is greatly appreciated, my friend is almost 80 yrs old, his wife is in a nursing home, and I have been helping him out around the house so he has time to go see his wife.
thanx in advance for your help