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BSOD On Startup after system error


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2 replies to this topic

#1 02Navybluez

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Posted 06 December 2008 - 09:32 PM

When starting computer in normal startup mode I get an error stating ViewMgr has encountered an error and must close.... I get the send/Don't Send error report option once I click either one the computer immediately goes to the Windows blue screen of death. If I dont click either I can use the computer but its slow. I try to access certain websites and it acts like they dont exist like windows update I cant access and Im also getting a message saying computer might be at risk, automatic updates is turned off, which I have tried to turn back on with no luck. Ive used services.msc to try and enable them back and it wont take. I can access Safemode fine. Here is the Hijackthis log from safe mode..... Hope you can help otherwise I guess I will use the XP install disk to try a system recovery and pray I dont lose any data in the process

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:14:14 PM, on 12/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\PROGRA~1\McAfee.com\Agent\McDash.exe
c:\program files\mcafee.com\shared\mghtml.exe
c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe
C:\Documents and Settings\Administrator\Desktop\mbam-setup.exe
C:\Documents and Settings\Administrator\Desktop\mbam-setup.exe
C:\Documents and Settings\Administrator\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Mirar - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\system32\WinNB55.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [wtfiyogoaihljld] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\eedpglvheopf.dll"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll
O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Courtney\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f...p1.0.0.15-3.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://chill.comcast.net/Gameshell/GameHos...ronGameHost.cab
O16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} (Imikimi_activex_plugin Control) - http://imikimi.com/download/imikimi_plugin.cab
O20 - AppInit_DLLs: kxzyxd.dll
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 4660 bytes

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#2 suebaby41

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Posted 16 December 2008 - 09:17 AM

We apologize for the delay in responding to your request for help. We are volunteer staff at Bleeping Computer and get overwhelmed at times with the large number of users seeking help. We are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate your letting us know. If not, please perform the following steps so we can have a look at the current condition of your computer. If you have not done so, include a description of your problem along with any steps you may have performed so far.

When you have completed the steps below, a staff member will review the log and provide instructions for you to get your computer clean and free of malware.

Thanks and we apologize for the delay.

We need to see current information on what is happening in your computer. Please perform the following scan:
  • Please download DDS by sUBs from one of the following links. Save it to your desktop.
  • After downloading the tool:
  • Double click on the DDS icon, allow it to run. Please note: If the scan fails to run, you may have to disable any script protection running.
  • A small box, which gives an explanation about the tool, will open. No input is needed, the scan is running.
  • Notepad will open with the results, click No to the Optional_Scan.
  • Follow the instructions that pop up for posting the results.
  • Close the program window and delete the program from your desktop.
  • Enable your antivirus and anti-spyware protection.
  • Reconnect to the Internet.

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#3 suebaby41

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Posted 21 December 2008 - 02:43 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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