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Missing file: system32\hal.dll


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#1 Dave_Taurus

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Posted 06 December 2008 - 07:03 PM

Hi there,

I was just trying to clean up my parents' PC and it crashed while deleting a temporary internet files folder. Now Windows XP won't start because it can't locate the file system32\hal.dll.

All of the advice I've seen online seems to suggest that I'll need a windows recovery disc to replace the file, but my parents don't appear to have been given one.

I'm typing this from my wife's laptop. Is there any way of getting the file from here to my parents' PC?
Any advice would be really gratefully received.

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#2 scissorhands7

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Posted 06 December 2008 - 07:09 PM

Can you start the computer in safemode?

If so go to start - run - type sfc/scanow
Put in your xp disc

If not boot from your xp cd and hit r for repair and type the same command

#3 Dave_Taurus

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Posted 06 December 2008 - 07:42 PM

I can't start in safe mode, no, and unfortunately I don't have an XP disc either (the computer arrived from Dell with XP installed and no disc). I've also just noticed that it doesn't have a floppy drive (I was just about to try copying the file from my wife's PC via floppy).

#4 scissorhands7

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Posted 06 December 2008 - 07:53 PM

Try calling dell on the phone and requesting that they give you a disk of xp for reinstallation and a disk for your drivers. I'm sure if you explain the problem and give them your service number they'd give it to you.

Though if it doesn't boot in safe mode and you don't have the xp disk there's really not a ton I personally can do to help

#5 hamluis

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Posted 06 December 2008 - 08:58 PM

Exact error message, please? When does it appear onscreen?

Manufacturer and model for the system in question?

Louis

#6 Dave_Taurus

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Posted 07 December 2008 - 05:21 PM

Sorry for not replying sooner and thanks for trying to help, but it now appears that the hard drive is broken or something. I eventually found a Windows XP installation disc and tried to expand the hal.dll file across to the hard drive, but it didn't work. I tried running chkdsk too, but it said there were too many unrecoverable errors. Then I tried reinstalling XP from the disc and it reckons that the hard drive is broken or corrupt or something and needs reformatting.

So now I'm looking into ways of getting hold of the data that's on it so I can reformat and reinstall. :thumbsup:

#7 garmanma

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Posted 07 December 2008 - 08:00 PM

Dell recovery without CD. At the bottom of the page is a link to get recovery CD's. Last time I did it there was no charge

http://support.dell.com/support/topics/glo...lang=en&cs=
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#8 scissorhands7

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Posted 07 December 2008 - 10:05 PM

Another option to getting your files is to removing your hard drive and slaving it to another computer.

Additionally you can always buy this tool and just connect it to a working computer through the usb drive. Then you can just drag and drop the files you want before reformatting.

http://www.newegg.com/Product/Product.aspx...N82E16812156102

25 bucks and free shipping, its not a bad tool to have.




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