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#1 doctorbob91

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Posted 06 December 2008 - 03:51 PM

Error loading C:\program1\mywebs~\bar\1.bin\M3PLUGIN.DLL

The specified moldule could not be found.

The above error message has begun to appear everything I start my laptop.

How do I correct this?

Thanks!!

Jeff

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 scissorhands7

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Posted 06 December 2008 - 03:59 PM

Go to Start - Run
Type sfc /scannow
Insert your XP cd
Click Ok at every message.

#3 Queen-Evie

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Posted 06 December 2008 - 04:36 PM

Have you ever had MyWebSearch installed on your computer? MyWebSearch includes utilities such as Smiley Central, Cursor Mania, My Mail Stationary, My Mail Signature, PopSwatter, Popular Screensavers, Webfetti, and the My Way website portal. It also includes a toolbar.
When I saw mywebs in your post, this was the first thing I thought of.

It claims it isn't spyware, but there are people who do call it spyware.
Most spyware removal tools will find it and delete it.
Your system seems to be looking for something related to MyWebSearch, but can't find it.

If the message is related to MyWebSearch, the suggestion given by scissorhands7 above will not solve the issue.

Please let me know if you have ever had MyWebSearch, Smiley Central, Cursor Mania, or anything associated with MyWebSearch on your system.

Your topic may need to be moved to the Am I Infected? forum for review by the malware removal experts.

edited to add: Go to Add Remove Programs. Look for Find "My Web Search" in the list of installed programs and click on Change/Remove to uninstall it. You may also want to uninstall any of the following items associated with FunWebProducts.

My Web Search (Smiley Central or FWP product as applicable)
My Way Speedbar (Smiley Central or other FWP as applicable)
My Way Speedbar (AOL and Yahoo Messengers) (beta users only)
My Way Speedbar (Outlook, Outlook Express, and IncrediMail)
Search Assistant - My Way
(taken from pchell)

IF any of these are listed, and you do remove them, don't think your computer is safe.
Everything I've read about MyWebSearch recommends running Hijack This. HOWEVER, do not run HJT unless you are asked to do so by a member of the HJT team or a malware removal expert.

(Garmanma has moved your topic, and is now advising you. Follow his instructions)

Edited by Queen-Evie, 06 December 2008 - 05:48 PM.


#4 scissorhands7

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Posted 06 December 2008 - 04:52 PM

Agreed. If you have go to start - run - msconfig - startup tab and remove the offending application that requires this dll

I would do the run command I suggested, If you don't receive any problems then start disabling startup items one by one until you find which one is causing the problems.

#5 Queen-Evie

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Posted 06 December 2008 - 05:23 PM

Agreed. If you have go to start - run - msconfig - startup tab and remove the offending application that requires this dll

I would do the run command I suggested, If you don't receive any problems then start disabling startup items one by one until you find which one is causing the problems.


I did some more research and found that your error is associated with MyWebSearch.
Please do not run msconfig just yet. If your system is infected it won't do any good.
Neither will the scanow.

I am going to inform the moderators of this topic, one of them can decide if this is an issue for the malware removal team and if this should be moved to Am I Infected or if you should post a Hijack This log.

Until a moderator reviews the topic, please do not post any more suggestions. The poster could end up doing more harm by following them.

#6 scissorhands7

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Posted 06 December 2008 - 05:35 PM

*Tips hat in acknowledgement of superiors opinion*

#7 garmanma

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Posted 06 December 2008 - 05:41 PM

Moving to Am I Infected
------------------

Welcome to BC.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Mark
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#8 doctorbob91

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Posted 06 December 2008 - 06:45 PM

I installed and ran AVG 8.0 yesterday. Shouldn't have AVG found something?

Thanks!!

#9 doctorbob91

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Posted 06 December 2008 - 07:13 PM

Error message is gone!!

You guys Rock!!!!

thank you so much!!!!!!

Pasted below is log.

do I need to do anything else?

Jeff

Malwarebytes' Anti-Malware 1.31
Database version: 1467
Windows 5.1.2600 Service Pack 3

12/6/2008 7:08:05 PM
mbam-log-2008-12-06 (19-08-05).txt

Scan type: Quick Scan
Objects scanned: 93474
Time elapsed: 18 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 16
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Systray (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MyWebSearch Plugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\2.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\3.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\4.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\5.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\6.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\7.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\5.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\f3PSSavr.scr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\5.bin\MWSOESTB.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\5.bin\MWSSRCAS.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Dell\Dell Mobile Broadband\systray.exe (Trojan.Agent) -> Delete on reboot.

#10 harrythook

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Posted 06 December 2008 - 07:30 PM

Just a little cleanup is needed:

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
Next:
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Things look good there, and unless there are other issues I believe you are good to go.


Written by one of the best, check out the recommended prevention methods HERE

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

Any other questions or problems feel free to ask,
and thanks for using Bleeping Computer!

Harry

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THE FIGHT AGAINST MALWARE

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#11 doctorbob91

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Posted 07 December 2008 - 10:02 AM

:flowers: :thumbsup:

Thank you so much!!!

Jeff




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