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need someone to analyze my log file


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6 replies to this topic

#1 Zer0cool

Zer0cool

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Posted 06 December 2008 - 03:27 PM

well Im pretty sure i dont have any malware on my computer but decided i should do this just as a precaution.
if someone can look at this and tell me if everything is OK it would be much appreciated.
here is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:53:52 PM, on 12/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: 216.19.0.250 idenupdate.motorola.com
O2 - BHO: (no name) - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\Program Files\Stardock\WinCustomize\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [EPSON Stylus Photo R260 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNA.EXE /FU "C:\WINDOWS\TEMP\E_S89.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P10 /q C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\NS8FD408\ADS9_1~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\M55XV79J\ADS_1_~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\M55XV79J\RIGHTP~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\VPVYF8F8\DEFAUL~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\08L7OQLQ\DEFAUL~1.SH! C:\WINDOWS\system32\1F384X~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\AQJMB3TQ\A_1_~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\3KFTFRKW\CLIENT~1.SH!
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...arch.jhtml?p=ZS
O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.15\AMVConverter\grab.html
O8 - Extra context menu item: Add to Media Manager... - C:\Program Files\MP3 Player Utilities 4.15\MediaManager\grab.html
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 12493 bytes

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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
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  • Gender:Female
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  • Local time:08:41 PM

Posted 16 December 2008 - 09:08 AM

We apologize for the delay in responding to your request for help. We are volunteer staff at Bleeping Computer and get overwhelmed at times with the large number of users seeking help. We are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate your letting us know. If not, please perform the following steps so we can have a look at the current condition of your computer. If you have not done so, include a description of your problem along with any steps you may have performed so far.

When you have completed the steps below, a staff member will review the log and provide instructions for you to get your computer clean and free of malware.

Thanks and we apologize for the delay.

We need to see current information on what is happening in your computer. Please perform the following scan:
  • Please download DDS by sUBs from one of the following links. Save it to your desktop.
  • After downloading the tool:
  • Double click on the DDS icon, allow it to run. Please note: If the scan fails to run, you may have to disable any script protection running.
  • A small box, which gives an explanation about the tool, will open. No input is needed, the scan is running.
  • Notepad will open with the results, click No to the Optional_Scan.
  • Follow the instructions that pop up for posting the results.
  • Close the program window and delete the program from your desktop.
  • Enable your antivirus and anti-spyware protection.
  • Reconnect to the Internet.

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A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 Zer0cool

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Posted 17 December 2008 - 07:46 PM

Ok, here is the results of the scan, this is the contents of the "DDS" file, the zipped "Attach" file is attached to this post.
Thanks for reviewing my log :thumbsup:


DDS (Version 1.1.0) - NTFSx86
Run by jesus at 18:34:03.42 on Wed 12/17/2008
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.182 [GMT -6:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunes.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Program Files\DAP\DAP.EXE
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Stuff\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comcast.net/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uWindow Title = Windows Internet Explorer
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
mSearchAssistant = hxxp://www.google.com/ie
BHO: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [NCLaunch] c:\windows\NCLAUNCH.EXe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
uRun: [EPSON Stylus Photo R260 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibna.exe /fu "c:\windows\temp\E_S89.tmp" /EF "HKCU"
uRun: [DelayShred] c:\progra~1\mcafee\mshr\shrcl.exe /p10 /q c:\docume~1\jesus\locals~1\tempor~1\content.ie5\ns8fd408\ads9_1~1.sh! c:\docume~1\jesus\locals~1\tempor~1\content.ie5\m55xv79j\ads_1_~1.sh! c:\docume~1\jesus\locals~1\tempor~1\content.ie5\m55xv79j\rightp~1.sh! c:\docume~1\jesus\locals~1\tempor~1\content.ie5\vpvyf8f8\defaul~1.sh! c:\docume~1\jesus\locals~1\tempor~1\content.ie5\08l7oqlq\defaul~1.sh! c:\windows\system32\1f384x~1.sh! c:\docume~1\jesus\locals~1\tempor~1\content.ie5\aqjmb3tq\a_1_~1.sh! c:\docume~1\jesus\locals~1\tempor~1\content.ie5\3kftfrkw\CLIENT~1.SH!
uRun: [Aim6]
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [tgcmd] c:\program files\support.com\bin\tgcmd.exe /server /startmonitor /deaf
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\jesus\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
IE: &Clean Traces - c:\program files\dap\privacy package\dapcleanerie.htm
IE: &Download with &DAP - c:\program files\dap\dapextie.htm
IE: &Search - http://edits.mywebsearch.com/toolbaredits/...arch.jhtml?p=ZS
IE: Add to AMV Converter... - c:\program files\mp3 player utilities 4.15\amvconverter\grab.html
IE: Add to Media Manager... - c:\program files\mp3 player utilities 4.15\mediamanager\grab.html
IE: Download &all with DAP - c:\program files\dap\dapextie2.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxsrvc.dll
Notify: MCPClient - c:\program files\common files\stardock\mcpstub.dll
Notify: WB - c:\progra~1\stardock\object~1\window~1\fastload.dll
AppInit_DLLs: wbsys.dll
SSODL: 0aMCPClient - {F5DF91F9-15E9-416B-A7C3-7519B11ECBFC} - c:\program files\common files\stardock\mcpcore.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jesus\applic~1\mozilla\firefox\profiles\r2irx0k8.default\
FF - prefs.js: browser.startup.homepage - hxxp://start.mozilla.org/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - component: c:\documents and settings\jesus\application data\mozilla\firefox\profiles\r2irx0k8.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdap.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMGWRAP.DLL
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nppopcaploader.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npracplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\yahoo!\shared\npYState.dll

ATTENTION: FIREFOX POLICES IS IN FORCE
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("general.useragent.vendorComment", "ax");
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("security.xpconnect.activex.global.hosting_flags", 9);
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("security.classID.allowByDefault", false);
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID6BF52A52-394A-11D3-B153-00C04F79FAA6", "AllAccess");
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CID22D6F312-B0F6-11D0-94AB-0080C74C7E95", "AllAccess");

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-9-17 201320]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-9-17 359248]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-9-17 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-9-17 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-9-17 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-9-17 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-9-17 40488]
R3 S6U12BScanner;MUSTEK 1200 UB Still Image Device Service;c:\windows\system32\drivers\usbscan.sys [2005-2-11 15104]
S3 GearAspiWDM_BackUp;GEAR CDRom Filter;c:\windows\system32\drivers\GEARAspiWDM.sys [2008-1-29 15464]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-9-17 33832]
S3 shspusb;Samsung High Speed USB Driver;c:\windows\system32\drivers\HSPUSB.sys []

=============== Created Last 30 ================

2008-12-13 18:37 410,984 a------- c:\windows\system32\deploytk.dll
2008-12-11 18:11 28,160 ac------ c:\windows\system32\dllcache\irmon.dll
2008-12-11 18:11 8,192 ac------ c:\windows\system32\dllcache\wshirda.dll
2008-12-11 18:11 28,160 a------- c:\windows\system32\irmon.dll
2008-12-11 18:11 8,192 a------- c:\windows\system32\wshirda.dll
2008-12-11 18:11 151,552 ac------ c:\windows\system32\dllcache\irftp.exe
2008-12-11 18:11 151,552 a------- c:\windows\system32\irftp.exe
2008-12-02 20:35 <DIR> --d----- c:\docume~1\jesus\applic~1\LimeWire
2008-12-02 20:34 <DIR> --d----- c:\program files\LimeWire
2008-12-02 20:28 <DIR> --d----- c:\program files\Trend Micro
2008-12-02 20:17 <DIR> --d----- c:\program files\SpywareBlaster
2008-11-23 19:00 <DIR> --d----- c:\program files\iTunes
2008-11-23 19:00 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}

==================== Find3M ====================

2008-10-24 05:21 455,296 a------- c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 06:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-16 14:38 826,368 a------- c:\windows\system32\wininet.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-10-03 04:02 247,326 a------- c:\windows\system32\strmdll.dll
2008-09-30 16:43 1,286,152 a------- c:\windows\system32\msxml4.dll
2007-12-13 21:39 87,608 ac------ c:\docume~1\jesus\applic~1\inst.exe
2007-12-13 21:39 47,360 ac------ c:\docume~1\jesus\applic~1\pcouffin.sys
2006-08-22 16:54 105,952 ac------ c:\program files\Mc
2008-08-23 00:57 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082320080824\index.dat
2007-02-28 23:49 65,536 ac-sh--- c:\windows\temp\history\history.ie5\mshist012007022820070301\index.dat
2008-08-15 18:01 16,384 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 18:35:21.32 ===============

Attached Files



#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:08:41 PM

Posted 19 December 2008 - 08:53 AM

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

I noticed that you have some programs that need to be updated.

Your Java Runtime Environment is out of date.

Remove the older versions of Java Runtime Environment. Older versions have vulnerabilities that malware can use to infect your system.
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Download the latest version.
  • Click java.com download page.
  • Under

    Java Downloads for All Operating Systems
    Recommended Version 6 Update 11

    scroll down to Windows and click on Windows XP/Vista/2000/2003 Offline.
  • NOTE: This page offers files for different platforms - please be sure to download the proper file(s) for your platform.
  • The File Download dialog box appears. Choose the folder location. (Save the file to a known location on your computer, for example, to your desktop).
  • Click Save.
  • If you have previously downloaded this version of JRE, you may be prompted:

    File jre-6ux-windows-i586.exe already exists. Do you want to replace it?

  • Click Yes to replace.
  • Verify that the:

    Name of the file is jre-6u11-windows-i586.exe
    Size is approximately 13.8 MB

  • Close all applications including the browser.
  • Double-click on the saved file icon to start the installation process.
    The installer unpacks the files needed for the installation, which takes less than a minute. After unpacking the installation files, a welcome screen is displayed, the installer presents an option to view the license agreement. Choose Accept the license agreement to continue the installation process
  • Note: Sun Microsystems has partnered with companies that offer various products. The installer may present you with option to install these programs when you install JRE. Make your selections by clicking on the check box next to programs that interest you.
  • Click on Next to continue the installation.
  • The installer displays a Custom Setup screen that allows you to choose program features to set up. We recommend that you keep the default settings unless you are an advanced user who wants more precise control over the components that will be installed.
  • After ensuring that the desired program features are selected, click the Next button to continue with the installation.
  • To test that the JRE is installed, enabled and working properly on your computer, run this test applet from our web site: verify Java has been installed correctly..
Your "Adobe Reader" is out of date.

You may want to download the latest version, Adobe® Reader® 9.

Step 3

In Normal Mode, run an online malware check from at least two and preferably three (one may catch something that another one may not) of the following sites
BitDefender
Computer Associates Online Virus Scan
Kaspersky Online Virus Scanner
McAfee FreeScan
Panda's ActiveScan
Trend Micro™ HouseCall
Windows Live Safety Center Free Online Scan
WindowSecurity.com TrojanScan
When you have completed the scans, if you get a report of files that cannot be cleaned / deleted, make a note of the file location of anything that cannot be cleaned / deleted. Please edit the log(s) and remove:
  • items listed as "Object is locked skipped"
  • items reported that are in a quarantine folder
Please post the edited list in your next reply.

Step 4

Please download Spybot-S&D©® and install Spybot-S&D©® .
  • Be sure to UNCHECK TeaTimer when presented with the option to install. You can enable it after you are clean.
  • Run Spybot-S&D©® , go to the Menu Bar at the top choose Mode and make certain that "Default mode" has a check mark beside it.
  • Click the button "Search for Updates".
  • If any updates are found, install them by placing a check mark next to each one and clicking "Download Updates".
  • If you encounter any error messages while downloading the updates, manually download them from here.
  • Click on "Immunize". When it detects what has or has not been blocked, block all remaining items by clicking the green plus sign next to immunize at the top.
  • Click the button "Check for Problems".
  • When Spybot-S&D©® is complete, it will be showing RED entries, bold BLACK entries and GREEN entries in the window.
  • Make certain there is a check mark beside all of the RED entries ONLY.
  • Choose "Fix Selected Problems" and allow Spybot-S&D©® to fix the RED entries.
  • REBOOT to complete the scan and clear memory.
Note: After Windows loads, Spybot-S&D©® may run again to clean some files that it could not clean during the prior session. Follow the same procedure.

Step 5
  • Please download Ad-Aware 2008 Free to your desktop. The Ad-Aware 2008 Free installation file will be aaw2008.msi or aaw2008.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware 2008 Free will be installed.
  • When the Ad-Aware 2008 Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware 2008 Free.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware 2008 Free found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware 2008 Free scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware 2008 Free.
Step 6

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 7

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 8
  • Please download SUPERAntiSpyware (SAS) - SUPERAntiSpyware Free Version For Home Users
  • Install it and double-click the icon on your desktop to run it.
  • It will ask if you want to update the program definitions, click Yes.
  • Under Configuration and Preferences, click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options, make sure the following are checked:
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
    • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.
  • On the main screen, under Scan for Harmful Software, click Scan your computer.
  • On the left, check C:\Fixed Drive.
  • On the right, under Complete Scan, choose Perform Complete Scan.
  • Click Next to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a summary box will appear. Click OK.
  • Make sure everything in the white box has a check next to it, then click Next.
  • It will quarantine what it found and if it asks if you want to reboot, click Yes.
  • To retrieve the removal information, please do the following:
    • After reboot, double-click the SUPERAntispyware icon on your desktop.
    • Click Preferences. Click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • It will open in your default text editor (such as Notepad/Wordpad).
    • Please highlight everything in the notepad, then right-click and choose Copy.
    • Click Close and Close again to exit the program.
  • Please post that information with a new HijackThis log.
Step 9

Note: On Vista, “Windows Temp” is disabled. To empty “Windows Temp”, ATF-Cleaner must be “Run as an Administrator”.
  • Please download the ATF-Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Check the boxes to the left of:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch (Windows XP) only
    • Java Cache
  • The rest are optional - if you want to remove them all, check Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • Follow the same steps for Firefox or Opera. You have the option of checking No if you want to save your passwords.
  • Click Exit on the Main menu to close the program.
Do not run it yet.

Step 10
  • According to your Internet connection, please disconnect from the Internet. Close ALL browser windows (including this one).
    • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
    • Turn your modem off.
    • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Exit all processes and items in your System tray.
Now we will address the HijackThis fixes.
If you did not add the listed domain to the Trusted Zones yourself, have HijackThis fix it.

O1 - Hosts: 216.19.0.250 idenupdate.motorola.com

Step 11

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: (no name) - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P10 /q C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\NS8FD408\ADS9_1~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\M55XV79J\ADS_1_~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\M55XV79J\RIGHTP~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\VPVYF8F8\DEFAUL~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\08L7OQLQ\DEFAUL~1.SH! C:\WINDOWS\system32\1F384X~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\AQJMB3TQ\A_1_~1.SH! C:\DOCUME~1\jesus\LOCALS~1\TEMPOR~1\Content.IE5\3KFTFRKW\CLIENT~1.SH!
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll


Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 12

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 13

Let’s run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

Step 14

Please run HijackThis in Normal Mode and post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • the log from SUPERAntiSpyware
  • a new HijackThis log
Please advise me of any problems you still have.
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#5 Zer0cool

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Posted 25 December 2008 - 11:29 AM

OK, after finally doing all that stuff you told me to do, here are the three log files I was asked to post.

Attached Files



#6 suebaby41

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Posted 27 December 2008 - 10:35 AM

Step 1

Be sure to update your Java Runtime Environment as instructed in previous post. Older versions are known to have vunerabilities.

Step 2

Use ctrl + alt + del (Three keys together) to get task manager. Find these processes and end task them.
OR
Use the Process Manager in HijackThis:
  • Open HijackThis.
  • Click Open the Misc Tools Section
  • Click Open Process manager, find these programs and kill process the following running processes (Do not worry if they are not there.)
ALCMTR.EXE

Step 3

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O8 - Extra context menu item: &Search - ?p=ZS


Step 4

Uninstall "My Web Search" option from Add/Remove Programs
  • Click on Start > Settings > Control Panel.
  • Double click on Add or Remove Programs.
  • Find My Web Search in the list of installed programs and click on Change/Remove to uninstall it. You may also want to uninstall any of the following items associated with FunWebProducts.
    • My Web Search
    • My Way Speedbar (Smiley Central or other FWP as applicable)
    • My Way Speedbar (AOL and Yahoo Messengers) (beta users only)
    • My Way Speedbar (Outlook, Outlook Express, and IncrediMail)
    • Search Assistant - My Way
  • Remove any other FunWebProducts:
    • Smiley Central Removal
    • Cursor Mania Removal
    • FunBuddyIcons Removal
    • My Mail Stationery Removal
    • My Mail Signature Removal
    • My Mail Stamps
    • Popular Screensavers Removal
  • Reboot your Computer and run HijackThis.
  • With HijackThis, scan for and fix any of the entries shown above that may be remaining.
Step 5

Boot into Safe Mode safely (without networking support !)
  • If your computer is running, shut down Windows, then turn the power off.
  • Wait 30 seconds, then turn the computer on, and begin tapping the F8 key (if this doesn't work try the F5 key).
  • The Windows Advanced Options Menu appears.
  • Select Safe Mode using the up/down arrow keys.
  • Click Enter.
  • Log on with an account with administrator privileges, usually your own account (NOT the account named Administrator).
If you cannot boot into safe mode using this method, it is important that you let me know.

Do not attempt to boot into Safe Mode using MSCONFIG

If you do so, you may be unable to boot your computer or your computer may enter a "Safe Mode Boot Loop".


An infected computer is not stable. By using the /SAFEBOOT option in MSCONFIG, you are altering your Boot.ini file to make it boot ONLY in Safe Mode. If your computer fails to boot into Safe Mode, as it may well do, then you will be left in a position where your computer will not boot at all or your computer will enter a Safe Mode Boot Loop.

Because your Safe Mode Registry Entries have been damaged by your computer infection, your computer cannot boot into Safe Mode or is in a Safe Mode Boot Loop. You cannot boot to Normal Mode (because of the alterations you made to your Boot.ini file), so now you are left with a computer that will not boot into Safe Mode or Normal Mode or will be in a Safe Mode Boot Loop. This is not a situation you want to be in.

Do not use the BOOTSAFE option in Super Anti-Spyware or use BOOTSAFE by SUPERAdBlocker. Both of these do the same thing as MSCONFIG.

If F8/F5 doesn't work, TELL ME!

There are tools we can use to repair your faulty Safe Mode condition, but these can only be used so long as you are able to boot your computer.

Step 6

NOTE: To avoid the risk of any of the files or folders not being found due to their having the Hidden attribute, go to My Computer (Windows key+e).
  • Click Tools > Folder Options > View.
  • Under Advanced Settings > Files and Folders > Hidden files and folders, first make sure that Show hidden files and folders has a dot in the circle before it which indicates that hidden files and folders are visible.
Step 7

Use Windows Explorer, (My Computer (Windows key+e).
File/folder location is indicated by C (or the name of the drive you are using) C:\name of the folder\name of file. Search for the following files/folders and DELETE the following Folders indicated in BLUE. (Do not worry if they are not there):

C:\Program Files\ MyWebSearch

C:\Program Files\ FunWebProducts

MyWebSearch should now be completely uninstalled from your computer.

Step 8

Reboot to Normal Mode.

Step 9

Please post a new HijackThis log.
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#7 suebaby41

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Posted 02 January 2009 - 06:26 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
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