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Bad things happening


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14 replies to this topic

#1 TrippinJennys

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Posted 11 May 2005 - 03:34 PM

It all started when I picked up a worm/trojan via AIM. After that, everything fell apart. I've used Kaspersky, Panda, MicroTrend, Symantec, and BitDefender, as well as Spybot S&D, Ad-Aware, and Trojan Hunter. These took care of most of my pop-up problems and removed the "dear internet bank user" pop-up (which was very disabling)... but now my computer works fine in safe mode and is at a standstill in normal mode. It basically freezes within the first minute of startup. I also have a command prompt box that appears at normal startup (which I assume is causing the problems). The headline is "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Cppl.exe." The text says, "Taskkill" is not recognized as an internal or external command, operable program, or..." (I forget the rest). Then I get the error message that that program has stopped responding, and everything falls apart from there. Please, please help me. Thank you.

Logfile of HijackThis v1.99.1
Scan saved at 7:48:15 PM, on 5/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\svcmgr32.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: {B5AB638F-D76C-415B-A8F2-F3CEAC502212} - - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\svcmgr32.exe
F3 - REG:win.ini: load=c:\\sjh.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\Jen\Application Data\Mozilla\Profiles\default\8docu6th.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_02.src"); (C:\Documents and Settings\Jen\Application Data\Mozilla\Profiles\default\8docu6th.slt\prefs.js)
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_11_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Windows Service Manager] C:\WINDOWS\svcmgr32.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [tsoi3mS] wstrslv.exe
O4 - HKLM\..\Run: [8d3YLEdk] C:\WINDOWS\dgxtp.exe
O4 - HKLM\..\Run: [hsgaduj9] C:\WINDOWS\System32\hsgaduj9.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [cB7sRge2g] wshsg.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunServices: [Windows System Manager] smsc.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Cpp1.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg...,15/mcgdmgr.cab
O20 - Winlogon Notify: draw32 - draw32.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe (file missing)
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

Edited by TrippinJennys, 11 May 2005 - 06:53 PM.


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#2 miekiemoes

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Posted 12 May 2005 - 08:28 AM

Hello,

I see now that there are 3 different antivirusscanners installed on your system. Bear in mind that more than 1 antivirus can cause problems and decreases the reliability of it seriously!
So I suggest you uninstall Trendmicro and McAfee and keep kaspersky.
Well, actually, the choice is yours which one to keep, but Kaspersky is really good in recognising and deleting new malware.

* Download and install CCleaner
Do not use it yet.

* Please set your system to show all files; please see here if you're unsure how to do this.

* Reboot into Safe Mode`:
Select without internetconnection this time! So that's why I suggest to save this in notepad or print it out.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: {B5AB638F-D76C-415B-A8F2-F3CEAC502212} - - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\svcmgr32.exe
F3 - REG:win.ini: load=c:\\sjh.exe
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll (file missing)
O4 - HKLM\..\Run: [Windows Service Manager] C:\WINDOWS\svcmgr32.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [tsoi3mS] wstrslv.exe
O4 - HKLM\..\Run: [8d3YLEdk] C:\WINDOWS\dgxtp.exe
O4 - HKLM\..\Run: [hsgaduj9] C:\WINDOWS\System32\hsgaduj9.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [cB7sRge2g] wshsg.exe
O4 - HKCU\..\RunServices: [Windows System Manager] smsc.exe
O4 - Global Startup: Cpp1.exe
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O20 - Winlogon Notify: draw32 - draw32.dll (file missing)
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe (file missing)


* Click on Fix Checked when finished and exit HijackThis.

* Using Windows Explorer, locate the following files/folders, and delete them if still present:

C:\WINDOWS\svcmgr32.exe
C:\PROGRAM FILES\Toolbar <== folder
c:\sjh.exe
C:\Program Files\CxtPls <== folder
C:\Program Files\AutoUpdate <== folder
C:\Program Files\Media Access <== folder
C:\WINDOWS\dgxtp.exe
C:\WINDOWS\System32\hsgaduj9.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Cppl.exe

* Still in safe mode Run Ccleaner and click Run Cleaner (bottom right)

If you were having problems with deleting the next one:

C:\WINDOWS\svcmgr32.exe

Open hijackthis, click config (right bottom) > misc tools > delete a file on reboot.
Copy and paste C:\WINDOWS\svcmgr32.exe in that field and choose open.
Hijackthis will tell you that this file will get deleted on next reboot and will ask you if you want to reboot now -- click yes/ok.

* Reboot your system back to normal mode.

Post back a fresh HijackThis log and I'll take another look.

If you had any problems with deleting files or noticed any other problems during your fix, let me also know in your next reply.
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#3 TrippinJennys

TrippinJennys
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Posted 13 May 2005 - 12:52 AM

Hi,

I didn't have any problems with the fix and delete, but everything is still freezing up in normal mode. I tried to just get a Hijack log in normal mode, but Hijack froze it up three times. I can't access system restore points for some reason. I tried deleting some of the anti-virus programs, but the uninstaller won't let me in safe mode. Here's my current (safe mode) log:

Logfile of HijackThis v1.99.1
Scan saved at 1:50:49 AM, on 5/13/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Netscape\Netscape\Netscp.exe
C:\Documents and Settings\Jen\Desktop\HijackThis.exe

N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\Jen\Application Data\Mozilla\Profiles\default\8docu6th.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_02.src"); (C:\Documents and Settings\Jen\Application Data\Mozilla\Profiles\default\8docu6th.slt\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_11_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg...,15/mcgdmgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe (file missing)
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

#4 miekiemoes

miekiemoes

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Posted 13 May 2005 - 02:40 AM

Hmm,

This could have several reasons now because everything freezes in normal mode. This could be, because of malware, so we need to make sure first that part is clear, it could be the presence of the 3 antivirus, and it could be because someting is really corrupted.

So let's try to find out one by one.

First we start with the malwarepart.

Go to start > run and type: sc delete TBPSSvc

When done,

Download rkfiles.zip
UNZIP the contents to a permanent folder

Doubleclick rkfiles.bat
It will scan for a while, so please be patient.
Wait till the doswindow closes and reboot back to normal mode.

Post the contents of C:\log.txt in your next reply.
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#5 TrippinJennys

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Posted 13 May 2005 - 12:13 PM

Normal mode still freezes on startup. I considered the possibility of the it being a problem caused by all the virus scanners (particularly the TrendMicro PCCillin one, which shows a notification on startup). I tried to delete McAfee, but it says I can't because of a missing INI file (?). And it won't let me remove the TrendMicro in safe mode. Anyway, I appreciate your help. Here is the logfile:

C:\Documents and Settings\Jen\Desktop\rkfiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\SYSTEM32\comdos.exe.tcf: UPX!
C:\WINDOWS\SYSTEM32\locate.com: WAUPX!
C:\WINDOWS\SYSTEM32\DFRG.MSC: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
C:\WINDOWS\icont.exe: UPX!
C:\WINDOWS\l.exe: UPX!
C:\WINDOWS\RMAgentOutput.dll: UPX!
C:\WINDOWS\tsc.exe: UPX!
C:\WINDOWS\userint32.exe: UPX!
C:\WINDOWS\vsapi32.dll: UPX!t4
Finished
bye

#6 miekiemoes

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Posted 13 May 2005 - 01:01 PM

Hello,

Delete next files:

C:\WINDOWS\icont.exe
C:\WINDOWS\userint32.exe <== watch out! don't delete userinit.exe!!
C:\WINDOWS\l.exe

I want to know what it is, so can you go to next site:
http://virusscan.jotti.org/

On top you'll find: File to upload and scan.
Now browse to the next file:

C:\WINDOWS\SYSTEM32\comdos.exe.tcf

Click submit and let it scan.
Save the results in notepad.

When done, Download Silent Runners
Unzip it to a permanent folder.
Start SilentRunners.vbs
When your antivirus is giving an alert, do not block this. Allow the script.
Copy and paste the content of the txtfile you get afterwards in your next reply together with the result from the onlinescan.

Can you also give me more info about:

*the notification you get from Trendmicro on startup?
*what ini file that is missing when trying to uninstall Mcafee?
*Did you try to uninstall kaspersky?

Edited by miekiemoes, 13 May 2005 - 01:01 PM.

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#7 TrippinJennys

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Posted 13 May 2005 - 10:37 PM

Hi again. Here are the scan results. I haven't tried to uninstall Kaspersky yet (because I liked it so much), but if you think I should, I will. The TrendMicro pop-up is just a notice saying that the PCCillin thing is a trial and expires in however many days. It dissappears soon after it pops up. I have no clue was the missing McAfee file is. The notification just says "uninstall failed! INI file missing." This is when I try to remove is through Add/Remove Programs, I haven't tried to delete each part manually.

Thank you again for all you're doing.

First, the weird file:

File: comdos.exe.tcf
Status:
MIGHT BE INFECTED/MALWARE (Sandbox emulation took a long time and/or runtime packers were found, this is suspicious. Normally programs aren't packed and don't force the sandbox into lengthy emulation. Do realize no scanner issued any warning, the file can very well be harmless. Caution is advised, however.)
MD5 c41bc68a5a5eebef1eb14672cee1a295
Packers detected:
UPX
Scanner results
AntiVir
Found nothing
Avast
Found nothing
AVG Antivirus
Found nothing
BitDefender
Found nothing
ClamAV
Found nothing
Dr.Web
Found nothing
F-Prot Antivirus
Found nothing
Fortinet
Found nothing
Kaspersky Anti-Virus
Found nothing
mks_vir
Found nothing
NOD32
Found nothing
Norman Virus Control
Found nothing
VBA32
Found nothing

"Silent Runners.vbs", revision 36, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"PopUpStopperFreeEdition" = ""C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"" ["Panicware, Inc."]
"ctfmon.exe" = "C:\WINDOWS\System32\ctfmon.exe" [MS]
"Mozilla Quick Launch" = ""C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo" ["Mozilla, Netscape"]
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"IgfxTray" = "C:\WINDOWS\System32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\System32\hkcmd.exe" ["Intel Corporation"]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"StorageGuard" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"MCAgentExe" = "c:\PROGRA~1\mcafee.com\agent\mcagent.exe" [file not found]
"MCUpdateExe" = "c:\PROGRA~1\mcafee.com\agent\mcupdate.exe" [file not found]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"WinampAgent" = "C:\Program Files\Winamp\winampa.exe" [null data]
"KernelFaultCheck" = "C:\WINDOWS\system32\dumprep 0 -k" [MS]
"KAVPersonal50" = ""C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize" ["Kaspersky Lab"]
"pccguide.exe" = ""C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"" ["Trend Micro Incorporated."]
"tcactive" = "C:\Program Files\The Cleaner\tca.exe" [file not found]
"tcmonitor" = "C:\Program Files\The Cleaner\tcm.exe" [file not found]

HKLM\Software\Microsoft\Active Setup\Installed Components\
{306D6C21-C1B6-4629-986C-E59E1875B8AF}\(Default) = (no title provided)
\StubPath = ""C:\WINDOWS\System32\rundll32.exe" "C:\Program Files\Messenger\msgsc.dll",ShowIconsUser" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" ["Sonic Solutions"]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default)
= "C:\Program Files\Real\RealPlayer\rpshellext.dll" ["RealNetworks"]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{48F45200-91E6-11CE-8A4F-0080C81A28D4}" = "TMD Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Trend Micro\Internet Security 2005\Tmdshell.dll" ["Trend Micro Incorporated."]
"{771A9DA0-731A-11CE-993C-00AA004ADB6C}" = "VBPropSheet"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Trend Micro\Internet Security 2005\VBProp.dll" ["Trend Micro Incorporated."]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
INFECTION WARNING! wzcnotif\DLLName = "wzcdlg.dll" [MS]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]


Enabled Wallpaper and Active Desktop:
-------------------------------------

Active Desktop is disabled.

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\WINDOWS\Firefox Wallpaper.bmp"


Startup items in "Jen" & "All Users" startup folders:
-----------------------------------------------------

C:\Documents and Settings\Jen\Start Menu\Programs\Startup
"Webshots" -> shortcut to: "C:\Program Files\Webshots\Launcher.exe /t" [null data]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"NkbMonitor.exe" -> shortcut to: "C:\Program Files\Nikon\PictureProject\NkbMonitor.exe" ["Nikon Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}"
-> {CLSID}\(Default) = "Yahoo! Companion"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_11_0.dll" ["Yahoo! Inc."]

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\
-> {CLSID}\(Default) = "Real.com"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\
(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\msjava.dll" [file not found]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{AC9E2541-2814-11D5-BC6D-00B0D0A1DE45}\
"ButtonText" = "AIM"
"Exec" = "C:\Program Files\AIM\aim.exe" ["America Online, Inc."]


All Non-Disabled Services (Display Name, Service Name, Path {Service DLL}):
---------------------------------------------------------------------------

ASP.NET State Service, aspnet_state, "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe" [MS]
kavsvc, kavsvc, ""C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe"" ["Kaspersky Lab"]
Logical Disk Manager Administrative Service, dmadmin, "C:\WINDOWS\System32\dmadmin.exe /com" ["Microsoft Corp., Veritas Software"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"" [MS]
McAfee SecurityCenter Update Manager, mcupdmgr.exe, "C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe" ["Networks Associates Technology, Inc"]
Office Source Engine, ose, "C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE" [MS]
Portable Media Serial Number Service, WmdmPmSN, "C:\WINDOWS\System32\svchost.exe -k netsvcs" {"C:\WINDOWS\System32\MsPMSNSv.dll" [MS]}
Trend Micro Central Control Component, PcCtlCom, "C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe" ["Trend Micro Incorporated."]
Trend Micro Personal Firewall, TmPfw, "C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe" ["Trend Micro Inc."]
Trend Micro Proxy Service, tmproxy, "C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe" ["Trend Micro Inc."]
Trend Micro Real-time Service, Tmntsrv, "C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe" ["Trend Micro Incorporated."]
WMI Performance Adapter, WmiApSrv, "C:\WINDOWS\System32\wbem\wmiapsrv.exe" [MS]


----------
This report excludes default entries except where indicated.
To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.

#8 miekiemoes

miekiemoes

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Posted 14 May 2005 - 08:35 AM

Hello,

Can you submit comdos.exe.tcf here?:
http://www.bleepingcomputer.com/submit-malware.php

When done this, MOVE it from your system32-folder to your documents-folder (move -- not copy).

Silentrunnerslog looks clean, nothing suspicious. I'm beginning to think more and more that the different antivirus are causing a lot of problems either.
Maybe better to uninstall/delete them all. That wont hurt. You can always reinstall the one you like afterwards. (kaspersky I suppose in your case), but first -- let's delete them. It wont hurt being without an antivirus in this time being, because now, there isn't an antivirus running either, because you're in safe mode!

So try to uninstall them all! If that doesn't work, you'll need to delete them manually, that means -- search for the folders in your program files and in your C:\Program Files\common files (if present)

Also look in your application data-folder ( C:\Documents and settings\Your username\Application data if some folders are present there that are related to mcafee - trendmicro - Kaspersky )

When done, I want a startuplistlog from hijackthis.
Open hijackthis > config > misc tools > generate a startuplistlog.
Check the 2 boxes next to it and create the log. Post this in your next reply.
Also try to boot in normal mode again and tell me how things are working. If you're getting any errors, I want to know what the errors say. :thumbsup:

Edited by miekiemoes, 14 May 2005 - 08:36 AM.

AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#9 miekiemoes

miekiemoes

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Posted 14 May 2005 - 11:09 AM

Hi,

Delete that comdos.exe.tcf :thumbsup:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#10 TrippinJennys

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Posted 14 May 2005 - 11:37 AM

Hello,

I am forever in debt to you, miekiemoes. File deleted (what was that comdos file, anyway?), I manged to get rid of all the conflicting virus scanners, and now I am running in normal mode with no problems for the first time in what seems like too long. Thank you so so much.

Logfile of HijackThis v1.99.1
Scan saved at 12:36:49 PM, on 5/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\WINDOWS\webshots.scr
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Jen\Desktop\HijackThis.exe

N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\Jen\Application Data\Mozilla\Profiles\default\8docu6th.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_02.src"); (C:\Documents and Settings\Jen\Application Data\Mozilla\Profiles\default\8docu6th.slt\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_11_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg...,15/mcgdmgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)

Edited by TrippinJennys, 14 May 2005 - 12:16 PM.


#11 miekiemoes

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Posted 15 May 2005 - 05:48 AM

This is great!!!

Now, we are going to cleanup some leftovers from the antivirussoftware:

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)


* Click on Fix Checked when finished and exit HijackThis.

Go to start > run and type: sc delete mcupdmgr.exe

And now you can install one antivirus again! :thumbsup:

what was that comdos file, anyway?


What it exactly was -- I don't know, but it smelled and looked like a trojan. :flowers:

To keep this clean in the future, I would suggest the following things:

Install Spywareblaster
SpywareBlaster doesn`t scan and clean for so-called spyware, but prevents it from being installed in the first place. It blocks the popular spyware ActiveX controls, and also prevents the installation of any of them via a webpage.

Avoid illegal sites, because that's where most malware is present.

Let your antispywarescanner(s) scan frequently and don't forget to update before.

And I do suggest you perform an online virusscan once in a while. (Kaspersky online and/or Bitdefender). Because what one virusscanner can't find another one maybe can.
Also make sure that your virusscanner, the one that is installed on your system is always up to date!

Make sure your windows has the latest updates, so visit asap http://windowsupdate.microsoft.com/ to update to SP2.

More info on how to prevent malware you can also find here (By Tony Klein)

Happy surfing again!
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#12 TrippinJennys

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Posted 16 May 2005 - 12:24 AM

Done and done. Everything is running oh so smoothly.

I know exactly how this whole thing started... I clicked an IM link from a friend who often sends me weird news through AIM. I'm usually pretty paranod about malware (having gone through it twice before), but I gave it a shot anyway and all hell broke loose afterwards... leading me to panicky state (as evidenced by all the virus scanners).

This is an amazing website, I will be sure to donate. Miekiemoes, thank you thank you thank you.

#13 miekiemoes

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Posted 16 May 2005 - 04:33 AM

Glad I could help you -- In here it was more a matter of finding the right cause, so this was malware together with the different antivirus running.
We found it and we fixed it. :thumbsup:

Now, keep it that way! :flowers:

Happy surfing and Thank You!
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
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#14 xobella32

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Posted 19 May 2005 - 06:41 PM

I have the same virus. Since I have gotten I have also been blocked out of my AIM account. I am wondering/trying to figure out whether or not this is because of the virus. I clicked on the link and it sent it to my b/l yada yada.....then the next day my password was changed to some random letters and numbers. But when I clicked FORGOT PASSWORD, they sent me the new one and I was back online. All of a sudden, 24 hours later, I was kicked offline and I received an email saying that my AIM ACCOUNT IS SUSPENDED. (I can't tell whether or not the email is real though) Now everytime I sign online I get a SIGN BLOCKED response and this is VERY FRUSTRATING. The only reason that I am linking these two incidences together is because they happened within a day of one another. I really need my aim account and I do not know how to get it re-activated. Please help me.

#15 miekiemoes

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Posted 20 May 2005 - 03:43 AM

Hi xobella32,

Can you start a new thread with your problem? Because otherwise this is getting a but confusing for all.
I'm going to close this thread now, because this problem above is solved. :thumbsup:
If you want it reopened, send a PM to one of the helpers.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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