Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

my windows internt explorer closes by itself?


  • Please log in to reply
10 replies to this topic

#1 lindaga35

lindaga35

  • Members
  • 384 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:47 PM

Posted 06 December 2008 - 01:50 AM

hello, ive posted this before as another problem. but now the wie is closeing all by itself. i will be doing something online and it will just close.

and when i try to upload a new pic it shuts down.
does anyone have any suggetions??


thanks,

lindaga35

Edited by lindaga35, 06 December 2008 - 03:10 AM.


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:47 PM

Posted 06 December 2008 - 09:48 AM

Hello I am moving this from the HiJackThis log area as it contains no log. I will move it to the XP forum on the assumption of XP. Please PM any Moderator if this is incorrect or reply to the Topic with said information,thanks. Also would you expand the term (wie). If it is Windows Internet Explorer,please also give the version.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 lindaga35

lindaga35
  • Topic Starter

  • Members
  • 384 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:47 PM

Posted 06 December 2008 - 11:34 AM

ok, i'm sorry i didnt expand on that. i posted at 3 in the morning. anyway its internt explorer 7.

and i just ran a very long scan by microsoft and it didnt show any viris's. just my system was slow. it corrected that.

thanks again.

Lindaga35

#4 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 37,009 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:10:47 PM

Posted 07 December 2008 - 08:54 AM

Hello lindaga35,

You've told us what browser version you are using. We need to know what your operating system is: Windows XP, Vista, etc.

Thanks,

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 lindaga35

lindaga35
  • Topic Starter

  • Members
  • 384 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:47 PM

Posted 07 December 2008 - 12:13 PM

I'm using windows xp, i'm sorry. i'm not computer smart.

Lindaga35

#6 xblindx

xblindx

  • Banned
  • 1,923 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:47 PM

Posted 07 December 2008 - 01:53 PM

Have you tried any other scans besides the one from microsoft? It could be a number of things such as malware, corrupt files, or just low resources.

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:47 PM

Posted 07 December 2008 - 03:12 PM

OK lets try ruling out Malware first.o again I have to move you to the "Am I Infected area. Please run these tools and post back the logs,Thanks!
Remember to comment on how the PC is running afterward.
MalwareBytes
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.



ATF Cleaner
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".



SUPERAntiSpyware
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 lindaga35

lindaga35
  • Topic Starter

  • Members
  • 384 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:47 PM

Posted 07 December 2008 - 09:32 PM

Malwarebytes' Anti-Malware 1.31
Database version: 1456
Windows 5.1.2600 Service Pack 3

12/7/2008 9:21:56 PM
mbam-log-2008-12-07 (21-21-55).txt

Scan type: Quick Scan
Objects scanned: 53782
Time elapsed: 24 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 lindaga35

lindaga35
  • Topic Starter

  • Members
  • 384 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:47 PM

Posted 07 December 2008 - 09:45 PM

There are 9 things already in quaranine.

adware.minibug (6) in registry
adware.bho in the registry
adware.egdacc in folder and file

thanks for all your help.

i had already scanned with malware, microsoft had told me about it.

lindaga35

#10 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:47 PM

Posted 08 December 2008 - 12:12 AM

Hello well it's not malware.. Please read this and start om=ne more y topic above. Mention that you are clean.

Slow Computer/browser? Check Here First; It May Not Be Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 lindaga35

lindaga35
  • Topic Starter

  • Members
  • 384 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:47 PM

Posted 08 December 2008 - 12:38 AM

thank you so much.

Lindaga35




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users