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trojan cant get rid of it


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#1 joevegas45

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Posted 05 December 2008 - 02:16 PM

I have a dell vostro 1500 and I picked up some kind of trojan virus from a torit download it think. I noticed it first when my spybot program wouldn't run and microsoft update site wouldn’t work ether. I down loaded Auto runs program and deleted every trojan that matched the description form that bank on this site but it still doest work. I can use the internet but I can't down load any form of a antivirus program to fix it or go to to the microsoft update page.
Help me please!!!

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#2 joevegas45

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Posted 05 December 2008 - 03:42 PM

I ran a demo version of spywarebot and it lists 41 infections.
traking cookie
adware
zlob
p2p
trojan clicker

Any ideas?

#3 boopme

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Posted 05 December 2008 - 10:22 PM

ello,please run these 2 tools next...

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".



SAS Scan...
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 ruby1

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Posted 06 December 2008 - 12:10 PM

@boopme

I beleive this thread in Am I infected

http://www.bleepingcomputer.com/forums/ind...=184488&hl=

is related to this query?if so you may wish to nip off to it and lock it?

#5 joevegas45

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Posted 06 December 2008 - 01:04 PM

I down loaded the ATF cleaner and super anti spyware from another computer with a flash drive. I ran the ATF cleaner and then rebooted into safe mode. Now the screen is black with no icons except it says "safe mode" in the four corners of the screen. I can move the mouse but thats it. Is this normal?

Edited by joevegas45, 06 December 2008 - 01:06 PM.


#6 joevegas45

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Posted 06 December 2008 - 01:18 PM

Ok I restarted safe mode and it came on but when I tryed to run superantispyware. I got this error
C:\DOCUME 1\locals 1\temp\1f8b_appcompat.txt

#7 joevegas45

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Posted 06 December 2008 - 01:23 PM

When I try to run spybot from safe mode I get:
Error sending request.
The server name or adress could not be resolved.

#8 joevegas45

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Posted 07 December 2008 - 01:29 PM

Now I can't even access this web page from my computer. When I type the address directly into the address bar is says page can not be displayed but, I can access any other page as long as it doesn't have anything to do with anti virus. Could it be a firewall setting?

Edited by joevegas45, 07 December 2008 - 01:31 PM.


#9 boopme

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Posted 07 December 2008 - 03:29 PM

SpywareBot is a suspect anti-spyware application that deceptively leverages the Spybot Search and Destroy name, and provides users no End User License Agreement.
SpyBot is a legitimate application. But turn it off for now as it may be interfering with the other scan tools.

Is this an XP machine or another system?

Can we install this? S!Ri's SmitfraudFix

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

Edited by boopme, 07 December 2008 - 03:31 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 joevegas45

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Posted 08 December 2008 - 09:02 AM

I down loaded the SmitfraudFix.exefrom another computer with a flash drive. I put the flash drive in my computer and got this:
C:\DOCUME~1\Joe\LOCALS~1\Temp\5bba_appcompat.txt
It won't let me run the exe.
And yes it has windows XP.

#11 joevegas45

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Posted 09 December 2008 - 08:12 AM

Does anyone else have any ideas or I'm going to have to reformat this thing.

#12 joevegas45

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Posted 09 December 2008 - 10:10 AM

I tried reloading anti vir from a flash drive and it prompted me to go online to register. When I connected to the internet the anti vir setup says I was not connected yet I can open Yahoo and EBay. What is causing it to be selective on what sites it can access?

#13 joevegas45

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Posted 09 December 2008 - 11:22 AM

I downloaded Microsoft® Windows® Malicious Software Removal Tool (KB890830) x64 on a flash drive and tryed running in on the bad computer and got this error:

KB890830-x64-v2.4.exe is not valid Win32 application

#14 joevegas45

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Posted 09 December 2008 - 02:46 PM

I gave up. I'm reformating it now.

#15 joevegas45

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Posted 09 December 2008 - 04:02 PM

My recover disk gave an option to repaire so I did that and was able to run SmitfraudFix.exe in safe mode.

SmitFraudFix v2.381

Scan done at 14:57:12.64, Tue 12/09/2008
Run from C:\Documents and Settings\Joe\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode
»»»»»»»»»»»»»»»»»»»»»»»» Process
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\notepad.exe
»»»»»»»»»»»»»»»»»»»»»»»» hosts
hosts file corrupted !
127.0.0.1 legal-at-spybot.info
127.0.0.1 www.legal-at-spybot.info
»»»»»»»»»»»»»»»»»»»»»»»» C:\
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
C:\WINDOWS\system32\drivers\svchost.exe FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Joe
»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Joe\LOCALS~1\Temp
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Joe\Application Data
»»»»»»»»»»»»»»»»»»»»»»»» Start Menu
»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Joe\FAVORI~1
»»»»»»»»»»»»»»»»»»»»»»»» Desktop
»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files
»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys
»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
»»»»»»»»»»»»»»»»»»»»»»» o4Patch
!!!Attention, following keys are not inevitably infected!!!
o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri
»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!
IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri
»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!
VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri
»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!
404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri
»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000001
»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» RK
»»»»»»»»»»»»»»»»»»»»»»»» DNS
HKLM\SYSTEM\CCS\Services\Tcpip\..\{4F424E02-8E73-40F7-8B4A-220FE7F4C5F9}: DhcpNameServer=209.98.98.98 208.42.42.42
»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection
»»»»»»»»»»»»»»»»»»»»»»»» End




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