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Standard spyware message, but can't get to the desktop!


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#1 Reacher

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Posted 05 December 2008 - 07:14 AM

Hey folks, I'm fairly computer illiterate, and I was hoping I could call on someone with some expertise to help me out.

I've just decided with my girlfriend to set up her brother's computer, which is running XP Pro (by our guess) as he's moved out and isn't using it, and we wanted to play WoW together.
Yeah, she rules like that.

So anyways, it boots to the login screen just fine, but after I hit 'OK' (there's no password by the looks of things, so I just left his login name there and OK'd past it) it brings me to a blue screen with the words "Warning! Spyware detected on your computer. Install an antivirus or spyware removal to clean your computer."

My quick research reveals that these words are a common feature of some spyware and viruses, and I wouldn't normally be bothering you as the guides found online seem quite thorough, but the difference I have is that I can't access the desktop or anything to fix the problem! I just get this screen. Pressing CTRL + ALT + DEL brings up the standard Ctrl/alt/del menu, and click on "Task Manager" shows that there is nothing running in "Applications" And nothing unusual (from what I can tell) in "Processes."

Leaving it on this screen long enough causes it to alternate between the screen with the windowsXP logo and the loading bar down the bottom, and the blue screen of death, apparently ad infinitum.

So I'm stumped. Sometimes a guy's gotta admit when he's in over his head, and I've got no idea what to do in this scenario, so I turn this problem over to you. If anyone has a spare second and the knowledge to quickly guide me through this, it would be really appreciated.

Cheers guys,

Reacher.

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#2 garmanma

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Posted 05 December 2008 - 06:51 PM

Can you reboot and get into Safemode w/networking?
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why won't my laptop work?

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#3 Reacher

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Posted 05 December 2008 - 10:51 PM

To be honest, I have no idea how I would go about doing that.

#4 boopme

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Posted 05 December 2008 - 11:12 PM

Reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode With Networking using the arrow keys.
Then press enter on your keyboard to boot into the Safe Mode option.
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