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Trojan horse downloader? Not so computer savvy gal needs help.


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#1 mypomgirl

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Posted 05 December 2008 - 03:56 AM

So, today my free comcast mcafee security says I have a problem. Spyware, and a trojan horse downloader agent apuf. It completely made mcafee unusable. I then proceeded to try to do a system restore but the trojan seems to have shut that down also (unable to restore at all). I uninstalled mcaffee, and then installed AVG and ran a bunch of other stuff (spybot, combofix, ccleaner, hijackthis, superantispy, malwarebytes etc.) All of which are now inoperable due to whatever is affecting my computer. I luckily don't use my computer for anything other than internet browsing (I also had to delete IE due to issues with it not allowing me to access any sign in pages) but I have no recovery disk (company I bought the computer from is sending me a new one-unfortunately it will be a while before it gets here). Not sure what to do or if there is anything I can do. I have the RSI report if that helps. Any suggestions, I am at a loss.

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#2 boopme

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Posted 05 December 2008 - 12:08 PM

After running all that stuff with any viewing of logs. We cannot be sure where you are at. Some of the tools you have run may have caused more problems. What Operating system do you have.?
I suggest one of two things here. A full format and reinstall or post your HiJack log here..
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
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