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uninstall internet virus pro on vista


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8 replies to this topic

#1 c1225

c1225

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Posted 05 December 2008 - 01:20 AM

Can someone please help me uninstall this program. It is stating that I have a 16 different viruses on my computer but when i run Norton and hp cleanup it states that there are no viruses on my computer.....please HELP somebody

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#2 Baabiouz

Baabiouz

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Posted 05 December 2008 - 01:42 AM

Hi C1225 and welcome to Bleeping Computer :thumbsup:

Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

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#3 c1225

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Posted 08 December 2008 - 10:44 PM

Thank you very much for you help...hope to hear from u soon....thanks again.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:41:49 PM, on 12/8/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\Internet Antivirus Pro\IAPro.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Windows\system32\WerFault.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cyberdefender.com/smallsearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\Windows\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Microsoft Windows logon process] C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\winlogon.exe
O4 - HKCU\..\Run: [Internet Antivirus Pro] "C:\Program Files\Internet Antivirus Pro\IAPro.exe" /s
O4 - HKCU\..\Policies\Explorer\Run: [iv] "C:\Users\Cindy\AppData\Local\Microsoft\Internet Explorer\iv.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O15 - Trusted Zone: *.netzero.com
O15 - Trusted Zone: *.netzero.net
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - http://www.worldwinner.com/games/v47/scrab...rabblecubes.cab
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://gsn.worldwinner.com/games/v47/share...GamesLoader.cab
O16 - DPF: {1D082E71-DF20-4AAF-863B-596428C49874} (TPIR Control) - http://www.worldwinner.com/games/v50/tpir/tpir.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Jigsaw Genius Control) - http://www.worldwinner.com/games/v43/jigsaw/jigsaw.cab
O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - http://games.bellsouth.net/Gh/Tumblebugs/axhost.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://www.worldwinner.com/games/v46/wordmojo/wordmojo.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://www.worldwinner.com/games/v57/cubis/cubis.cab
O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) - http://www.worldwinner.com/games/v57/wof/wof.cab
O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://www.worldwinner.com/games/v41/hangman/hangman.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://download-games.pogo.com/online2/pog...tg.1.0.0.33.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://games.bellsouth.net/Gh/DeliciousWeb/zylomplayer.cab
O16 - DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} (DinerDash Control) - http://www.worldwinner.com/games/v50/dinerdash/dinerdash.cab
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinner.com/games/v47/famil.../familyfeud.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Guard Service (ITGrdEngine) - Unknown owner - C:\Users\Cindy\AppData\Local\Microsoft\Windows\services.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 13812 bytes

#4 Baabiouz

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Posted 09 December 2008 - 07:20 AM

Hi

Step #1
Please click on Start > Control Panel > Add/Remove Programs and uninstall the following programs(if present):

Internet Antivirus Pro

Step #2
Please open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cyberdefender.com/smallsearch.html
O4 - HKCU\..\Run: [Microsoft Windows logon process] C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\winlogon.exe
O4 - HKCU\..\Run: [Internet Antivirus Pro] "C:\Program Files\Internet Antivirus Pro\IAPro.exe" /s
O23 - Service: Guard Service (ITGrdEngine) - Unknown owner - C:\Users\Cindy\AppData\Local\Microsoft\Windows\services.exe


Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.

Step #3
Go to Start->Run and type in
sc delete ITGrdEngine
and hit OK.

Step #4
View Hidden Files & Folders Windows Vista
To view Hidden Files & Folders do the following:
Click Start
Open Computer
Select the Tools menu and click Folder Options
Select the View Tab
Under the Hidden files and folders heading select Show hidden files and folders
Uncheck the Hide protected operating system files (recommended) option
Click Yes to confirm
Click OK

Step #4
Save instructions in Step #5 that you can delete right files/folders.

Reboot into Safe Mode by continuously tapping the F8 key as soon as the computer begins to boot. A menu should come up where you will be given the option to enter Safe Mode.

Step #5
Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete this folder (if present):

C:\Program Files\Internet Antivirus Pro

And delete these files:
C:\Users\Cindy\AppData\Local\Microsoft\Windows\services.exe
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\winlogon.exe

Reboot your computer normally.

Step #5
Please download ATF-cleaner and save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.

    If you use Firefox browser:

  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser:

  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Step #6
Malwarebytes' Anti-Malware
Download Malwarebytes' Anti-Malware here and save to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:
    Update Malwarebytes' Anti-Malware
    Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
    Note:
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Or via the Logs tab when Malwarebytes' Anti-Malware is started.
Step #7
Please post Mbam results and a fresh HijackThis log back here :thumbsup:

Ps. You can hide hidden files & folders (step #4)

Edited by Baabiouz, 09 December 2008 - 07:22 AM.

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#5 c1225

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Posted 09 December 2008 - 07:59 PM

I will try in a bit and let you know how it goes.....thanks for the help....my son has a project to do for school....

#6 c1225

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Posted 09 December 2008 - 10:14 PM

I have finished with the last scan and here are the results.....thanks again for your help.
When I turned back on my computer the icon is still on the desktop and when i try to go online it send up a message that i am not protected...is this true and how do I get rid of the icon? Should I keep the Malware and ATF Cleaner on?

Malwarebytes' Anti-Malware 1.31
Database version: 1479
Windows 6.0.6001 Service Pack 1

12/9/2008 7:10:52 PM
mbam-log-2008-12-09 (19-10-52).txt

Scan type: Quick Scan
Objects scanned: 52289
Time elapsed: 4 minute(s), 15 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 6
Files Infected: 28

Memory Processes Infected:
c:\program files\Internet Antivirus Pro\IAPro.exe (Rogue.InternetAntivirus) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Internet Antivirus Pro_is1 (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\iv (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Internet Antivirus Pro (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\db (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\Languages (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Internet Antivirus Pro (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\AppData\Roaming\Internet Antivirus Pro (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\AppData\Roaming\Internet Antivirus Pro\db (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Internet Antivirus Pro\activate.ico (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\Explorer.ico (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\IAPro.exe (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\unins000.dat (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\uninstall.ico (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\working.log (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\db\DBInfo.ver (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\db\ia080614.db (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\Languages\IAEs.lng (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\Languages\IAFr.lng (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\Languages\IAGer.lng (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Internet Antivirus Pro\Languages\IAIt.lng (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Internet Antivirus Pro\Internet Antivirus Pro Home Page.lnk (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Internet Antivirus Pro\Internet Antivirus Pro.lnk (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Internet Antivirus Pro\Purchase License.lnk (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\AppData\Roaming\Internet Antivirus Pro\settings.ini (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\AppData\Roaming\Internet Antivirus Pro\uill.ini (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\AppData\Roaming\Internet Antivirus Pro\unins000.exe (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\AppData\Roaming\Internet Antivirus Pro\Uninstall Internet Antivirus Pro.lnk (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\AppData\Roaming\Internet Antivirus Pro\db\config.cfg (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\AppData\Roaming\Internet Antivirus Pro\db\Urls.inf (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\InternetAntivirusPro.exe (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\AppData\Local\Microsoft\Internet Explorer\iv.exe (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\file.exe (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\Local Settings\Application Data\Microsoft\Windows\pguard.ini (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Public\Desktop\Internet Antivirus Pro.lnk (Rogue.InternetAntivirus) -> Quarantined and deleted successfully.
C:\Users\Cindy\Local Settings\Application Data\Microsoft\Internet Explorer\iv.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\winlogon.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#7 c1225

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Posted 09 December 2008 - 11:05 PM

Also how do I get rid of the pop up that i am going on to an unprotected site...this one pops up everytime....thanks :thumbsup:

#8 Baabiouz

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Posted 10 December 2008 - 12:39 AM

Hi

Should I keep the Malware and ATF Cleaner on?

Yes, they both are good programs.

Your computer may not be cleaned yet, so let's do more research :thumbsup:
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

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#9 Baabiouz

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Posted 27 December 2008 - 10:10 AM

This thread will now be closed.
If you need this topic reopened, please contact me.

This applies only to the original topic starter.
Everyone else please begin a New Topic.
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