Posted 13 February 2009 - 08:03 PM
I apologize if it is more appropriate for me to start a new thread than to reply to an old one . . . .hope my forum etiquette isn't too poor . . .
Like most of the other folks, my home laptop is infected with this Trojan, and Microsoft and McAfee don't seem to be able to take care of it. It started as something much worse, but this seems to be the last bit of the problem, and I can't seem to shake it.
I attempted to follow the instructions given to the others, but when installing MalwareBytes' Anti-Malware, I receive the following error code:
"An error occurred while trying to rename a file in the destination directory:
MoveFile Failed; Code 5
Access is Denied"
Any suggestions or help would be most greatly appreciated!