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virus...continuous pop ups, pc running extremely slow


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9 replies to this topic

#1 sar_gon

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Posted 04 December 2008 - 06:08 PM

hi, i stumbled across this message board while searching for help on yahoo.

i got a problem with a virus that found its way through my computer.
i have a sony vaio lap top that i bought back in summer of 2005. i have Windows XP Home Edition, Version 2002, Service Pack 3 installed. i use Norton 360 and it didn't do its job!!! i also have admuncher which is a program that blocks ads obviously.

recent installations include Google Earth and TVersity. And updates to DivX and Acrobat were recently performed. i've been to eaby.com a lot lately.

here are the problems i am experiencing with the virus:

1. uncontrollable continuous pop ups (admuncher is suppose to take care of this issue and isn't).

2. the LED in front of the lap top is always flashing (meaning the computer is busy doing something. what is it doing? i don't know, but it's slowing my computer down big time).

3. the computer is so much slower. internet explorer takes 3 minutes to open and iTunes takes almost 10 MINUTES!!!

4. the strangest of all problems is that i think my computer turned itself back on. i put it to sleep (or hibernate), i leave the room for a few minutes and when i returned to my room my computer was turned on. no one else was home at the time, just me.


anyone think they can help?

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 garmanma

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Posted 04 December 2008 - 07:48 PM

You have a firewall enabled correct?
In your BIOS there will be options labeled "Wake On". Those need to be disabled.
If you use a router, disconnect from the internet, reset the router, and give it a strong password
----------------------------------------------------------------

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 sar_gon

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Posted 04 December 2008 - 11:34 PM

ok, so far the computer still runs extremely slow (from the virus) and computer still acts like its busy doing something.

after rebooting i got the following error pop ups while windows xp was loading:

****.exe - Bad Image
The application or DLL C:\WINDOWS\system32\iepgxk.dll is not a valid Windows image. Please check this against your installation diskette.


replace (****) with services, Isass, Explorer, userinit, mbamqui, and mbam.



here is the Malwarebytes' Anit-Malware log:



Malwarebytes' Anti-Malware 1.31
Database version: 1460
Windows 5.1.2600 Service Pack 3

12/4/2008 10:48:43 PM
mbam-log-2008-12-04 (22-48-43).txt

Scan type: Quick Scan
Objects scanned: 49854
Time elapsed: 1 hour(s), 43 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 5
Registry Keys Infected: 27
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\vtUooMgH.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\iifgeEUo.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\tdiapy.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\iapoglig.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\iepgxk.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\iifgeeuo (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c7e46d80-33c7-4feb-bc31-92a0ebda3da1} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c7e46d80-33c7-4feb-bc31-92a0ebda3da1} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d8b18564-fd12-468c-b273-45445c670351} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{d8b18564-fd12-468c-b273-45445c670351} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d8b18564-fd12-468c-b273-45445c670351} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c7e46d80-33c7-4feb-bc31-92a0ebda3da1} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4d1c4e81-a32a-416b-bcdb-33b3ef3617d3} (Adware.Need2Find) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{42f2c9ba-614f-47c0-b3e3-ecfd34eed658} (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3ba4271e-5c1e-48e2-b432-d8bf420dd31d} (Rogue.DeusCleaner) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{343ce214-9998-4b21-a151-ffe970167297} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2d38a51a-23c9-48a1-a33c-48675aa2b494} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8fcdf9d9-a28b-480f-8c3d-581f119a8ab8} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{deceaaa2-370a-49bb-9362-68c3a58ddc62} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSMGR (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{90a5ac63-983e-567c-d5ee-5a61d0d94e38} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{90a5ac63-983e-567c-d5ee-5a61d0d94e38} (Adware.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\zubvrguvkvcii (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\vtuoomgh -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\vtuoomgh -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\iifgeEUo.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\iepgxk.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\vtUooMgH.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\HgMooUtv.ini (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\HgMooUtv.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdiapy.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\iapoglig.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\fmjdkw.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lllnrirx.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nfrwhqak.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Richard\Local Settings\Temp\snapsnet.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\regsvr32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\smdat32m.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

#4 garmanma

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Posted 05 December 2008 - 11:34 AM

Pease reboot your computer (important), check for updates, and run a full scan
Post the results when finished
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 sar_gon

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Posted 05 December 2008 - 10:55 PM

Malwarebytes' Anti-Malware 1.31
Database version: 1464
Windows 5.1.2600 Service Pack 3

12/5/2008 10:53:45 PM
mbam-log-2008-12-05 (22-53-45).txt

Scan type: Full Scan (C:\|)
Objects scanned: 157786
Time elapsed: 2 hour(s), 44 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Inafected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{44A4B43F-BF79-4C22-8F5F-38D07C8D6912}\RP888\A0056397.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44A4B43F-BF79-4C22-8F5F-38D07C8D6912}\RP890\A0056423.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44A4B43F-BF79-4C22-8F5F-38D07C8D6912}\RP890\A0056425.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44A4B43F-BF79-4C22-8F5F-38D07C8D6912}\RP890\A0056431.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44A4B43F-BF79-4C22-8F5F-38D07C8D6912}\RP890\A0056432.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44A4B43F-BF79-4C22-8F5F-38D07C8D6912}\RP890\A0057431.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44A4B43F-BF79-4C22-8F5F-38D07C8D6912}\RP891\A0057517.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44A4B43F-BF79-4C22-8F5F-38D07C8D6912}\RP891\A0057532.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{44A4B43F-BF79-4C22-8F5F-38D07C8D6912}\RP891\A0057542.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#6 sar_gon

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Posted 07 December 2008 - 08:18 PM

i posted the latest Malwarebyte's Anti-Malware log in the post above a couple of days ago.

so far, every thing seems to be back to normal. i was so frustrated i almost went out to buy a new computer. i can't thank you enough. you have saved my money and my sanity.

#7 garmanma

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Posted 08 December 2008 - 09:54 AM

I would like to see one more update and scan after you reboot please. You might still have something in the backround
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#8 sar_gon

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Posted 09 December 2008 - 03:19 PM

Malwarebytes' Anti-Malware 1.31
Database version: 1477
Windows 5.1.2600 Service Pack 3

12/9/2008 3:18:33 PM
mbam-log-2008-12-09 (15-18-33).txt

Scan type: Full Scan (C:\|)
Objects scanned: 158513
Time elapsed: 1 hour(s), 55 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 garmanma

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Posted 09 December 2008 - 04:06 PM

I see you are on now. If there are no longer signs of malware then please....

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#10 sar_gon

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Posted 09 December 2008 - 05:41 PM

cool, i will do that. and thanks again for the help.




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