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I'm using combofix on a laptop thats infected with a rootkit, it said that it needs to reboot to remove the rootkit but the computer has stopped on "the computer is restarting". Should I shut it down manually? Combofix said not to but I don't think its going to do it on its own...
ComboFix is very powerful. If you don't know how to deal with ComboFix, it can go wrong.
It's not the first time somebody's pc crashed when he used ComboFix without supervision of an experienced malware expert.
That's why I gave you a warning.
If you have an infection, come to us, and we'll help you. But don't use the tools yourself.