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#1 Tom Bitt

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Posted 04 December 2008 - 10:32 AM

Hi,
Have a Dell Latitude D810 Laptop running XP.
Downloaded free SuperAntiSpyware for some adware/spyware on system. Ran scan,
quarentined infections. All was good. Next day its back.
Ran a new scan and came up with:

Trojan.Dropper/SVCHost-fake 3
Adware.tracking cookie 67
Adware.VundoVariant/Rel 5
Trojan.Fake-Alert/Trace 1
Spyware. RelevantKnowledge 2

After quarentine, what's my next step?

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#2 Budapest

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Posted 04 December 2008 - 04:32 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Tom Bitt

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Posted 04 December 2008 - 06:59 PM

Hi,
Thanks for your help.
Am scanning now. But a window popped up titled "Auto-Protect Results"
with, so far, two files : TDSSEV~1.DLL and TDSSIE~1.DLL

I didn't see auto-protect in your directions, so wanted to check in.
Scan is still running normally.

#4 Budapest

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Posted 04 December 2008 - 07:04 PM

I'm not sure about the Auto-Protect Results thing.

Let the scan finish, remove what it finds and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Tom Bitt

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Posted 04 December 2008 - 07:16 PM

Malwarebytes' Anti-Malware 1.31
Database version: 1460
Windows 5.1.2600 Service Pack 2

12/4/2008 7:06:16 PM
mbam-log-2008-12-04 (19-06-16).txt

Scan type: Quick Scan
Objects scanned: 72974
Time elapsed: 16 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 5
Registry Keys Infected: 6
Registry Values Infected: 5
Registry Data Items Infected: 5
Folders Infected: 1
Files Infected: 31

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\jowosepe.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\kelinepe.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\wavowibi.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\yowozedi.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\jusirodo.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c3b494f0-8687-4e0c-9eb2-fbabbbd74cee} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c3b494f0-8687-4e0c-9eb2-fbabbbd74cee} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c3b494f0-8687-4e0c-9eb2-fbabbbd74cee} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\10a7c3c2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\husifawuva (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpm1394f05e (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\yowozedi.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\yowozedi.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\jusirodo.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\jusirodo.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\jusirodo.dll -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\RelevantKnowledge (Spyware.Marketscore) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\gorotuke.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ekutorog.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jowosepe.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\epesowoj.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\layeleye.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\eyeleyal.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lofuguva.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\avugufol.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yekiyano.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\onayikey.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kelinepe.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\yowozedi.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\wavowibi.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\jusirodo.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\TDSSevmexmei.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSextlqxcb.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSielfxhxw.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSnpvfobiq.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pubogono.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lewadiye.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rakuruhi.dll.tmp (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\raligake.dll.tmp (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tokeweta.dll.tmp (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\TDSSylthqpcb.sys (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\tpxbitt.NJDOT\Local Settings\Temp\TDSS8e21.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TDSSaa83.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TDSSaed8.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\tpxbitt.NJDOT\Local Settings\Temp\TDSS8df2.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\tpxbitt.NJDOT\Local Settings\Temp\TDSS9891.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSdpksrdco.log (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSvngitlra.dll (Rootkit.Agent) -> Quarantined and deleted successfully.

#6 Budapest

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Posted 04 December 2008 - 07:20 PM

Some of those Rootkit infections can be very nasty and your online passwords may have been compromised.

Reboot your computer, run the Malwarebytes Full Scan and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Tom Bitt

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Posted 04 December 2008 - 08:35 PM

Malwarebytes' Anti-Malware 1.31
Database version: 1460
Windows 5.1.2600 Service Pack 2

12/4/2008 8:26:20 PM
mbam-log-2008-12-04 (20-26-20).txt

Scan type: Full Scan (C:\|)
Objects scanned: 108317
Time elapsed: 57 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP162\A0058880.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP162\A0058881.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP162\A0058882.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP162\A0059915.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP162\A0059916.dll (Trojan.TDSS) -> Quarantined and deleted successfully.

#8 Budapest

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Posted 05 December 2008 - 02:29 AM

Now please run this scan:

http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 Tom Bitt

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Posted 05 December 2008 - 09:05 AM

I read in the directions for SDFix that I need to login to acct with Admin priveleges. I cannot do this, as the laptop is issued to me thru my job. Have I hit a dead end? (I was going to give computer to my work IT center, but thought I would try a fix first.)
Thank you for your assistance.
T


DISREGARD ABOVE. I WILL TRY SDFIX

Edited by Tom Bitt, 05 December 2008 - 09:07 AM.


#10 Tom Bitt

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Posted 05 December 2008 - 09:53 AM

I was unable to login in safe mode. Told there was an Admin lockout.

Thank you for your assistance.

#11 boopme

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Posted 05 December 2008 - 10:24 PM

Can you run it from normal mode??
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Tom Bitt

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Posted 06 December 2008 - 09:49 AM

I connected to the network at work, and IT did a remote assistance and cleaned me up.

Thank you so much for your help though.

#13 boopme

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Posted 06 December 2008 - 10:14 AM

You're welcome and appreciate you letting us know>
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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