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networm-i.virus@fp; fix didn't work


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#1 clavie

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Posted 04 December 2008 - 10:16 AM

Last night, my computer was infected with the networm-i.virus@fp. I have a Toshiba laptop running Vista. I have up to date McAfee & AdAware. Neither program finds any problem with the computer but Internet Explorer will not open. The window opens and it says it's loading but nothing ever appears in the window no matter how long I wait.

I also have Safari on my computer and am using it to access this forum. Per instructions I read here, I downloaded SmitFraudFix.exe. I ran it in safemode. It did not take very long and did not prompt me to restart during the process as expected. It also did not fix the problem as Explorer still will not open. Other programs seem to work properly but I'm afraid to open too many other things in case that infects them too. I do have an email program that is not web-based. It seems to be working fine in spite of the fact that it's the program where the original corrupted email was.

Here is the report log from SmitFraud:

SmitFraudFix v2.381

Scan done at 9:18:30.56, Thu 12/04/2008
Run from C:\Users\Larry\Desktop\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6001] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts


127.0.0.1 localhost
::1 localhost

VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files

C:\Program Files\WebMediaViewer\ Deleted
C:\Program Files\Google\googletoolbar1.dll Deleted

IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


RK


DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{2608396E-1392-4294-B434-4CEBD91B8B12}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CCS\Services\Tcpip\..\{FDEBB41F-9571-4D0C-80E6-FD7F14C176C1}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS1\Services\Tcpip\..\{2608396E-1392-4294-B434-4CEBD91B8B12}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS1\Services\Tcpip\..\{FDEBB41F-9571-4D0C-80E6-FD7F14C176C1}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS2\Services\Tcpip\..\{2608396E-1392-4294-B434-4CEBD91B8B12}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS2\Services\Tcpip\..\{FDEBB41F-9571-4D0C-80E6-FD7F14C176C1}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.111 65.32.5.112


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]


Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End



What can I do now? Thanks for any help or guidance you can provide.

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#2 boopme

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Posted 04 December 2008 - 04:23 PM

Hi and welcome to BC. Please perform an MBAM scan next.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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