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Win32:Lighty-H[Cryp] and Win32:Trojan-gen among others


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#1 wendy p

wendy p

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Posted 04 December 2008 - 06:56 AM

The day before yesterday my AVAST AV software said it found Win32:Lighty-H{Cryp] and Win32:Trojan-gen(other). It told me not to sweat and recommended I put them in the 'chest' which I did. That didn't solve the problem though because I kept on getting warnings from AVAST about these two. I also had an icon in the sys-tray? that said Automatic Windows security updates had been disabled. When I clicked the button to enable them I got a message that windows couldn't do that and to go to control panel/system/security and change the setting there. When I went there I found that the automatic updates were still turned.

I ran a full scan (career choice) and supposedly removed everything. At that point someone recommended I get spybot and run that, which I did. It found a bunch of stuff and was supposed to take care of that except it didn't get everything. When I looked in add remove programs I found a couple of things that shouldn't be there including Mirar - twice. Removing them through add/remove didn't work. I still had the windows security icon.

I then went online to Pandasecurity and ran active scan (another even longer career choice). It found a bunch of stuff, I paid my money and told it to repair or whatever that button said. I've run a bunch of scans and the last one said that it disinfected everything except adware 1. c:\windows\sdkng32.exe 2. c:\windows\system32\sdkdc32.exe 3. c:\windows\sdkyc32.exe and Trj/Downloader virus 1. c:\WINDOWS\SYSTEM32:dcaa.dll. When I went looking for those files they aren't anywhere to be found. And I still had the windows security warning icon.

At that point I was just logging onto here to ask for help and post hijack logs etc when I friend called. She put her husband on the phone who is SUPPOSED to know what he's doing. Biggest mistake I've made this year is to listen to him. He put some software on my computer that gave him remote access and started poking around all over the place. He did find a reference to the Trj/Downloader virus in the registry and delete it. Other than that I'm not sure what all he did but now the only way I can get online is in safe mode with Networking.

Is there anything I can still try doing to salvage this or should I just unplug and run the computer up to the geek squad?

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#2 garmanma

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Posted 04 December 2008 - 08:40 PM

Let's get started
------------------------

Welcome to BC.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Mark
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