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Virtumonde infection


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#1 rcombs

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Posted 04 December 2008 - 01:30 AM

Hello and thanks for allowing me to post here.

I am running a Dell Dimension 2350 that is about 4 years old. Microsoft XP, SP 2.

I just ran my first Spybot scan in a month and while scanning there were a huge number of virtumonde files. The extensions I recall were virtumonde.sci, virtumonde.sdn, and virtumonde.dll. It took probably 15 minutes to get through them all.

When the scan was completed there was a listed problem entitled "Right Media". I fixed it, but another scan showed the same thing. Before I discovered Bleepingcomputer.com I downloaded and ran Malwarebytes' Anti-Malware software and it did not find anything.

I have not been experiencing any strange popups or other system problems, other than the fact that my system has been very sluggish for a couple of months (virtual memory tops out quickly). Since I noticed it after upgrading to Office 2007, I thought that was the problem. I have 1G memory, 2G's in the mail I am planning to install in a couple of days.

I would really appreciate help on what I need to do here.

By the way, I discovered this because I just purchased a big external HD and was doing a system check before I copied my entire "My Computer" to the new HD. Should I hold off on backing up my system?

Thanks, Ryan

Edited by rcombs, 04 December 2008 - 01:39 AM.


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#2 garmanma

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Posted 04 December 2008 - 08:17 PM

I would hold off backing up for the moment. If you use it, disable Spybot's Tea tTmer for now
-----------------

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Mark
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#3 rcombs

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Posted 05 December 2008 - 10:21 PM

Thanks Mark - I truly appreciate your help!

I ran the Malwarebytes scan and it said that no malicious items were detected.

-------------------------------------------

Malwarebytes' Anti-Malware 1.31
Database version: 1464
Windows 5.1.2600 Service Pack 2

12/5/2008 10:17:06 PM
mbam-log-2008-12-05 (22-17-06).txt

Scan type: Quick Scan
Objects scanned: 59713
Time elapsed: 7 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

-----------------------

That's good, but I am confused why Spybot came up with "Right Media" twice and the scan spent so long on virtumonde files.

I await your reply...thank you again.

Ryan C.

#4 garmanma

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Posted 08 December 2008 - 07:04 PM

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now SAS,may need an hour
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 rcombs

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Posted 13 December 2008 - 02:31 AM

Thanks Mark.

Here is the SAS Log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/13/2008 at 02:07 AM

Application Version : 4.23.1006

Core Rules Database Version : 3674
Trace Rules Database Version: 1653

Scan type : Complete Scan
Total Scan Time : 03:37:27

Memory items scanned : 176
Memory threats detected : 0
Registry items scanned : 7475
Registry threats detected : 0
File items scanned : 105017
File threats detected : 1

Adware.Tracking Cookie
C:\Documents and Settings\Ryan Combs\Cookies\ryan_combs@specificclick[2].txt

Please let me know what is next... Ryan

#6 garmanma

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Posted 13 December 2008 - 01:40 PM

Please update Mbam and run a full scan and post the results

Edited by garmanma, 13 December 2008 - 01:40 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 rcombs

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Posted 16 December 2008 - 09:24 AM

Alrighty then... here is the new Mbam log:

Malwarebytes' Anti-Malware 1.31
Database version: 1506
Windows 5.1.2600 Service Pack 2

12/16/2008 9:23:44 AM
mbam-log-2008-12-16 (09-23-44).txt

Scan type: Full Scan (C:\|)
Objects scanned: 160312
Time elapsed: 1 hour(s), 31 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Thank you again for the help - Really!

#8 garmanma

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Posted 16 December 2008 - 10:56 AM

Everything looks good. What does Spybot say now?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#9 rcombs

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Posted 17 December 2008 - 11:29 PM

Thanks,

I am getting one problem, "Right Media". Under Kind it says 1 entries Browser

When I expand the problem it says:
Tracking Cookie (Internet Explorer: my first and last name)
Internet Explorer (my first and last name): Cookie: my first and last name@ad.yieldmanager.com/0

The zero at the end is kind of elongated. It goes half of its height below the line where a zero normally stops.

Since "Right Media" is what I started with, and I have cleaned up all of the goodies that your team has recommended...can I give myself permission to relax about this? Should I turn Tea Timer back on? Can I ghost my system now, or is that still a bad idea since something is still there?

Thou Rocketh,

Ryan

#10 garmanma

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Posted 18 December 2008 - 10:39 AM

Mbam just released a new batch of definitions. Let's try one more time
Update mbam, run a full scan, and post the results
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#11 rcombs

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Posted 19 December 2008 - 05:53 AM

Mucho Gusto Mark,

Here's the log from last nite:

Malwarebytes' Anti-Malware 1.31
Database version: 1519
Windows 5.1.2600 Service Pack 2

12/19/2008 5:49:36 AM
mbam-log-2008-12-19 (05-49-36).txt

Scan type: Full Scan (C:\|)
Objects scanned: 159947
Time elapsed: 1 hour(s), 39 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

--------------------------------------

Cautiously Optimistic and almost Gleeful,

Ryan

#12 garmanma

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Posted 19 December 2008 - 05:08 PM

Update Spybot and run it and see if it picks it up anymore
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#13 scff249

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Posted 19 December 2008 - 05:44 PM

Just to note: If it's just picking up Right Media (or anything else that it classifies as Tracking Cookies), you can disregard that. You'll get cookies wherever you go.

"Ototo'i wa usagi o mita no...Kino wa shika...Kyo wa anata." -Kotomi Ichinose (Clannad) [see below for translation]
"Day before yesterday I saw a rabbit, and yesterday a deer, and today, you." -The Dandelion Girl
"You are not alone, and you are not strange. You are you, and everyone has damage. Be the better person." -Katawa Shoujo





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