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Problems installing windows on a new computer

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#1 Uchiha Obito

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Posted 03 December 2008 - 12:10 PM

I've just recently (last night) finished putting my first computer together and I am trying to troubleshoot some early problems with the system.

My problems started with what seemed like instability with the PSU: The system would start and run for roughly 1 or 2 minutes and then would suddenly turn off. I had this problem once in BIOS setup and twice while trying to load the windows files. I was advised to remount the CPU fan and that seems to have stabilized the system as I have let it run now for about 30 minutes with no shutdowns. While this is all well and good, I am now having problems getting the system to load the windows files.

The system loads to anywhere from 5 to 10 % and then stops loading. When I had the power issue the system got loaded to about 50% at one point before shutting down. I've tried opening and closing the optical drive door which does nothing to help, and I've also noticed that the drive is not "powering up" I'm not hearing the disc spin in the drive. The disc was spinning before the remounting, so I am at a loss as to what my problem is.

One last issue that may or may not be related, in my frustration I have tried a soft reset and hard shutdown, and afterward I cannot get video. I'm not sure if the system simply isn't starting up, or if my video card is on the fritz. The hardware starts up, but I get nothing on the monitor, it simply stays in the orange standby mode but does not say that it cannot detect video.

I am at my wit's end and deeply frustrated as I currently have a $750 paperweight, so any help would be appreciated.

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#2 hamluis



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Posted 03 December 2008 - 02:52 PM

Take it apart...reassemble. Nothing to lose, everything to gain.

Sounds like a lot more work than you ought to do...but it's the only way to proceed with troubleshooting unknown issues on a recently-completed system.

It could be anything, based on what we've heard so far.


Some basic reading: http://support.gateway.com/s/Checklists/BP...007050376.shtml


#3 garmanma


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Posted 03 December 2008 - 05:11 PM

If you're going to take it apart, I would try it on the tabletop on top of a piece of cardboard. Add things back, one at a time
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