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Windows restarts automatically


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#1 marvel76

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Posted 02 December 2008 - 10:32 PM

My PC was hit with a virus last week and I have been scanning it with McAfee ad Malware to get rid of it. Malware found a trojan file (winctrl32.dll) and asked to reboot in order to remove it. The system performed the reboot but I haven't been able to log into Windows ever since. It keeps restarting and I've tried restoring the system in safe mode and I've had no luck. Please help! What can I do to fix it? I have windows xp media center.

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#2 hamluis

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Posted 03 December 2008 - 10:56 AM

http://www.bleepingcomputer.com/startups/W....dll-23047.html

I hope that you mean "Malwarebytes" rather than "Malware" as the program you have been scanning with.

I suggest trying the fix listed in the link.

Louis

#3 midnight51

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Posted 09 December 2008 - 05:30 PM

When your computer boots hit F8 repeatedly (but not too fast or you will cause it to error) before you would normally see the Windows splash screen. Then when a menu appears select "Last Known Good Configuration" this will allow you to get back into Windows hopefully. After that I would try Louis's suggestion above




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