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Anti Virus 2009! Done all I can, still same problem!


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9 replies to this topic

#1 aclark88

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Posted 02 December 2008 - 01:03 PM

So I very stupidly downloaded the anti virus 2009 pop up. I knew straight away I had made an error and set about uninstalling. I have downloaded malwarebytes anti malware and followed the steps to get rid of it. It's gone from program files, killed the av2009.exe process. But I keep getting the same pop ups every 20 secs any computer still is very sluggish.

I'm reaching out to everyone here who seems much cleverer than me to try and help.

Anyone got any ideas or had similar problem??

Adam

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#2 h3llh0l3

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Posted 02 December 2008 - 01:11 PM

So I very stupidly downloaded the anti virus 2009 pop up. I knew straight away I had made an error and set about uninstalling. I have downloaded malwarebytes anti malware and followed the steps to get rid of it. It's gone from program files, killed the av2009.exe process. But I keep getting the same pop ups every 20 secs any computer still is very sluggish.

I'm reaching out to everyone here who seems much cleverer than me to try and help.

Anyone got any ideas or had similar problem??

Adam

I could have tried helping but the mods here have not yet "AUTHORIZED" me to do so. By the looks of it you are infected with malware. Should not be a big deal. Let one of the mods help you and you should be good to go.

#3 aclark88

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Posted 02 December 2008 - 01:16 PM

Thanks. I am not very educated when it comes to this sort of stuff. But I've probably made the situation 50x worse downloading/deleting all sorts of things. Any mods about?

#4 garmanma

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Posted 02 December 2008 - 02:41 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Mark
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#5 aclark88

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Posted 03 December 2008 - 02:27 PM

That's the problem. I've downloaded that programme, done the scan about 50 times. Deleted everything that pops up and now when I scan it shows 0 infections? But computer still has same problems! HELP!

#6 garmanma

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Posted 03 December 2008 - 02:59 PM

After you run the scan are you rebooting the computer? Would you, at least, post the last log?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#7 aclark88

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Posted 03 December 2008 - 03:20 PM

Malwarebytes' Anti-Malware 1.30
Database version: 1443
Windows 5.1.2600 Service Pack 3

03/12/2008 18:53:22
mbam-log-2008-12-03 (18-53-22).txt

Scan type: Quick Scan
Objects scanned: 31184
Time elapsed: 4 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Thanks for your help garmanma

#8 aclark88

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Posted 03 December 2008 - 03:33 PM

Sorry realise thats useless. Heres the last log where there was actually something found



Malwarebytes' Anti-Malware 1.30
Database version: 1443
Windows 5.1.2600 Service Pack 3

02/12/2008 18:08:56
mbam-log-2008-12-02 (18-08-56).txt

Scan type: Quick Scan
Objects scanned: 79414
Time elapsed: 12 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 5
Registry Values Infected: 4
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\zasiyugi.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6ca59406-c3fc-46bf-84ff-33652b4249f4} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{6ca59406-c3fc-46bf-84ff-33652b4249f4} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpm5796bdc3 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sodokimipu (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo) -> Data: c:\windows\system32\zasiyugi.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo) -> Data: system32\zasiyugi.dll -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\higihape.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\epahigih.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jisagade.dll (Trojan.BHO.H) -> Delete on reboot.
c:\WINDOWS\system32\zasiyugi.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\~.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

#9 garmanma

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Posted 03 December 2008 - 05:37 PM

You did not say whether or not Hijack This was under the guide of a qualified expert. There are several things you can overlook
I would suggest submitting a log here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
And let one of the HJT team members take a look
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#10 Orange Blossom

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Posted 03 December 2008 - 11:17 PM

Hello,

Now that you have posted your log here: http://www.bleepingcomputer.com/forums/t/183791/im-stumped-infected-but-tried-everything/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

The BC Staff
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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