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Computer shuts down by itself


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9 replies to this topic

#1 poorboy_179

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Posted 10 May 2005 - 02:35 PM

Hi all... I need some advice. I have a HP M380n Media Center with Intel Pent. 4 3.00GHz processor with HT, 512MB DDR SDRAM, 160GB HDD... The PSU (200w) fan died so I replace it with a new PSU (300w). I then turned on the computer and tested all the drives and everything works fine with no problems. Well, today i tried to burn a DVD and I use the program Sonic MyDVD to create one. It gets about 2% done and then the computer just shuts down by itself. So I then re-checked everything and tried it again and the samething happened. Has anyone seen this before?? Anyone have any ideas on what is wrong?? Why would it just shut done? Im at a loss... Thanks for you help!
Ryan

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#2 Joshuacat

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Posted 10 May 2005 - 03:02 PM

Has this ever happened before?

Does it only shutdown with that program, or does do it with other programs?

Since the main thing that changed is the power supply, it makes me wonder if you purchased a faulty one. Maybe, other components were damaged by the old one, or when it was changed. Do you have something that you can test all of the other components on your computer? Most newer machines have their own diagnostic software to test hard disk, memory, etc.



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JC

#3 Joshuacat

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Posted 10 May 2005 - 03:09 PM

Another thing...If it is only with this program, you could try to re-install it to see if that fixes the problem.
JC

#4 poorboy_179

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Posted 10 May 2005 - 03:27 PM

Wih the old one everything worked fine... I could burn cd's and dvd's. I will try another program and see if I can burn them. -- hey good idea on that diagnostics test.. Im running them right now. Ill let you know how they come out in just a bit.

Thanks man!

#5 Joshuacat

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Posted 10 May 2005 - 04:45 PM

I have to sign off now. I will be back later Wednesday night, so good-luck.
:thumbsup:

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JC

#6 tg1911

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Posted 10 May 2005 - 05:59 PM

What kind of DVD's are you trying to burn?

If you're looking for a DVD data burning program, I can recommend Deep Burner
A good free program, that's easy to use.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#7 poorboy_179

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Posted 10 May 2005 - 08:58 PM

Well, I ran the PC doctor and everything is fine. So I'm going to uninstall Sonic MyDVD and try to re-install it and give it a try. Who knows.. Ill let you know how it goes... Thanks!

#8 poorboy_179

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Posted 11 May 2005 - 02:38 PM

Well... I did a re-install of the Sonic MyDVD program and gave it another try... BUT..same thing happened! the computer just shuts down... I dont know what else to do.. any thoughts?

#9 tg1911

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Posted 11 May 2005 - 06:11 PM

Have you tried to use another burning program?
Does it do the same thing as Sonic MyDVD?
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#10 Joshuacat

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Posted 11 May 2005 - 08:21 PM

Can you burn CD's? As TG1911 suggests try another burner software and let us know.
When you change something, and it works before and not after the change, it makes me think that it could be the PSU. Someone could correct me, but I believe it takes a lot of resources, and power to burn a DVD. Could you return the PSU and get another? Is the system still under warranty? Was the PSU a warranty replacement from HP?

Although it is strange that it didn't reboot when you were doing the system tests...

Let us know.
JC




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