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USB problem?

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#1 Jackrobert


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  • Local time:10:26 AM

Posted 01 December 2008 - 10:17 PM

Hi I'm new to the forum,be gentle with me as I'm a real novice when it comes to puters, my problem is that I've had problems with my printer(brought at a voucher code site),so, bought a new one,tried to install it and got this message, issues stopping instalation,this file does not exist or is the incorrect version and is reqd for installation to continue, the file is part of windows and is prov on the windows installation CD. file usbstore.inf. version 5.1.2600.0 location windows\inf.
Ok,first this reads like gobbledy gook to me and secondly I don't have the cd as I had to have my comp, reformatted and the shop used their own disk instead of waiting while I found mine.Sorry this is soooo long but, I don't know how else to explain,I'm running XP home edition.
Hope someone can help.Please.

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#2 Zllio


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Posted 02 December 2008 - 02:24 AM

Go to the website of the printer manufacture and download all the most recent drivers for your model of printer. See if it will then install properly.

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