Posted 01 December 2008 - 12:40 PM
A long history of problems with my '03 Gateway cpu (7100 series). Now the warranty is over it has a new one. Actually I thought I had fixed it. Here goes.
Over the course of several months :
1.The monitor is not recognized, and power light goes amber from green when I power-up. This has occured after a shut off and after a log-off.
a. I power-drained monitor after disconnecting all wires. I would have to cold boot the cpu by holding the power button down. The only sound was the fan running continuously after three beeps. I power-drained both units, and then started it up. This worked at first.
b. Needing to power-drain became increasingly prevalent, and multiple power-drains were necessay. I even switched the cord end-for-end. Then nothing worked. No monitor.
c. It is possible that occasional power outage at my residence has a connection. For some reason the end of my cul-de-sac loses power briefly about once a month or so. I know that this may have caused some damage, but..this problem did not always happen on days with an power outage. It happened other times too.
2. I checked my monitor with a different cpu; it worked.
3. I checked my cpu with a different monitor it worked. Need a new cord.
4. I bought a new cord for the monitor connection to the cpu - This corrected the problem (after power draining no longer helped). That was ten days ago.
5. NOW -
BESIDES NO MONITOR PICTURE, THE CPU WILL NOT POWER-OFF WHEN I HOLD IN THE BUTTON. I TRIED POWER DRAINING THE CPU, BUT ONLY FOR 20-30 seconds. Could it be the power supply? THe fan still whirs and the blue light stays on, and on...
What do I do next? I cannot use it the way it is, that is for sure. Any help would be greatly appreciated.
While still under warranty I had to ship it back to Gateway (of course at my cost) for repairs. I had to change out one hard drive, one mother board, one modem, and one cd drive. Where do I go to get parts?
One thing for sure, I have learned alot about computers along the way with this Gateway.