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HP Photosmart C7280 All in One


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#1 JB1543

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Posted 01 December 2008 - 11:05 AM

I have repeadedly contacted HP about this problem and they can not come up with a solution. I have also sent error reports to Microsoft to no avail. I hope someone can help. I have un-installed and re-installed the HP driver program so many times my hard drive is going to burn up!

Here's the problem. I re-install the driver program from the HP web-site. The C7280 then works for about 1 week, then the scanning problems start. I get an error messege: "HP CUE - Scanning Flow has encountered a problem and needs to close. Please send an error report to Microsoft to correct the problem"

HP says it is a Microsoft issue????

Thanks, Jim

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#2 CatByte

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Posted 01 December 2008 - 11:31 AM

This resolution here may be helpful to you

scroll down almost to the bottom of the thread for the fix

Edited by CatByte, 01 December 2008 - 11:32 AM.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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