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Can't download and won't sign in to secure sites


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5 replies to this topic

#1 old bald eagle

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Posted 01 December 2008 - 09:46 AM

You guys solved my laptop problems, so I thought I'd run this one past you.

I have a 3yr old Dell 2400, Windows XP Home SP3. It ran perfectly until I tweaked it a couple of months ago.

I removed a number of rarely used programs, and in the process apparently removed some essential part of IE. IE now will not log into any of my banking secure
sites, and will not allow me to download any other programs from the net.

I was successful in downloading Firefox, and Firefox will do everything it is supposed to do.

How can I fix my IE?

Thanks,

Woody

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

Edited by Animal, 01 December 2008 - 05:53 PM.


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#2 Michael-Anthony

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Posted 01 December 2008 - 10:05 AM

first...

Check the "help > about" of IE.

note "cipher strength" and the version of IE

if the cipher strength is anything lower than 128 that's your culprit.


If your IE is version 5 or less.
This should help you.

If your IE is version is the latest and "greatest"

Repair or reinstall Internet Explorer or Windows XP.

For more information about how to do this, click the following article numbers to view the articles in the Microsoft Knowledge Base:
318378 How to reinstall or repair Internet Explorer in Windows XP
315341 How to perform an in-place upgrade (reinstallation) of Windows XP


Edited by Michael-Anthony, 01 December 2008 - 10:08 AM.


#3 hamluis

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Posted 01 December 2008 - 10:11 AM

Cipher strength is, IME, normally the key to not being able to login to secure sites.

But other IE problems may require a repair.

How to reinstall or repair Internet Explorer and Outlook Express in Windows XP - http://support.microsoft.com/default.aspx?kbid=318378

Repair Internet Explorer - http://www.updatexp.com/repair-internet-explorer.html

Louis

#4 old bald eagle

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Posted 01 December 2008 - 10:27 AM

When I click on help-about, the window opens showing IE7, the Version is blank, the Cipher Strength is blank, and the ID is blank, when I click on
System info nothing happens.

I have tried to reinstal IE and even ordered a CD instal of IE and each time the computer stops the instal and advises that I already have a more current
version installed.

???Woody

#5 old bald eagle

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Posted 01 December 2008 - 10:35 AM

As you may have guessed, I am WAY over the Hill, and over my HEAD with computer stuff.

I'll do my best to keep up with your help, but I may ask some REALLY stupid questions. :thumbsup:

Thanks,

Woody :flowers:

#6 Michael-Anthony

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Posted 01 December 2008 - 10:39 AM

Uninstall Internet explorer. then reinstall.

although if you have SP3 you may have to do more work.

Edited by Michael-Anthony, 01 December 2008 - 10:40 AM.





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