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my computer wont boot up


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#1 dfagan1985

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Posted 01 December 2008 - 09:25 AM

my laptop is infected everytime i try to start it up whether in safe mode or normally it always goes to this screen that says: (A problem has been detected and windows has been shut down to prevent damage to your compyter...) then further down under technical information it says (win32k.sys - Adress BF803EB6 base at BR800000, datestamp 47e0e106) and some other stuff.
Please help tell me how to fix my laptop

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#2 Budapest

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Posted 01 December 2008 - 05:30 PM

What operating system do you have?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 dfagan1985

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Posted 15 December 2008 - 10:30 AM

sorry finals week so i'm soo to reply but ty for helping me
i have windows xp

#4 Budapest

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Posted 15 December 2008 - 04:13 PM

Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

Type: chkdsk /r

It's important to have a space before the "/".

To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 dfagan1985

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Posted 31 December 2008 - 04:33 PM

um is the laptop suppose to vibrate

Edited by dfagan1985, 31 December 2008 - 04:41 PM.


#6 dfagan1985

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Posted 31 December 2008 - 05:39 PM

hi i tried it and it didnt work, it ran and it said 100% complete and that it found and fixed one or more errors or something like that but when i typed in EXIT and hit enter it restarted and still the same problem occured

Edited by dfagan1985, 31 December 2008 - 05:41 PM.


#7 Budapest

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Posted 31 December 2008 - 05:46 PM

um is the laptop suppose to vibrate

It could be the cooling fan.

hi i tried it and it didnt work, it ran and it said 100% complete and that it found and fixed one or more errors or something like that but when i typed in EXIT and hit enter it restarted and still the same problem occured

Boot into the Recovery Console again and type the following command:

fixboot

And if that doesn't work try this command:

fixmbr
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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