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#1 uncomfy

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Posted 01 December 2008 - 03:44 AM

Heeeelp! When I click a link in search results, I get redirected to another site. The actual font size of the search results has changed! It's bigger than it used to be. The sites I get redirected to usually pertain to what I was searching for in the first place, but they are ad sites. And I can usually type an address directly into the address bar and get to a website that way, but even that sometimes doesn't work.

I tried several different search engines (msn, google, etc.) and all of them are behaving the same: larger text and redirected links. I've scanned with Avast anti-virus and it deleted everything it detected, but nothing has changed. I just downloaded AVG Anti-Virus, which is in the process of scanning now, but has only so far found a TON of tracking cookies.

Oh, also on one of the user accounts on my computer, the taskbar will not load. And when I sign into it, it won't let me do anything and beeps loudly if I click anything and freezes up. I'm not sure if that's even related, but I figured I should mention it just in case.

Sorry if that's wayyyy too much info, I wanted to make sure to be thorough. Oh yeah, my os is windows xp. And I even tried to use system restore, but it didn't work, even though it is enabled. I don't know what to do! Pleaaase help! D:

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#2 Guest_superbird_*

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Posted 01 December 2008 - 11:37 AM

Hi,

I'm going to redirect you to the HijackThissection of this forum. This, because it's a deeper infection.
Read this page and follow it's steps: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Good luck. :thumbsup:

#3 scff249

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Posted 01 December 2008 - 11:39 AM

I just want to give one little note.

I've scanned with Avast anti-virus and it deleted everything it detected, but nothing has changed. I just downloaded AVG Anti-Virus, which is in the process of scanning now, but has only so far found a TON of tracking cookies.


You shouldn't have multiple Antivirus programs on the same computer as they can conflict with each other.

"Ototo'i wa usagi o mita no...Kino wa shika...Kyo wa anata." -Kotomi Ichinose (Clannad) [see below for translation]
"Day before yesterday I saw a rabbit, and yesterday a deer, and today, you." -The Dandelion Girl
"You are not alone, and you are not strange. You are you, and everyone has damage. Be the better person." -Katawa Shoujo


#4 uncomfy

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Posted 01 December 2008 - 01:31 PM

superbird,

Thank you so much for replying! :D Ok, I followed the link you provided and made sure my firewall was enabled with no exceptions. I tried to download RSIT, but I can't even get to this forum (on the computer in question). I've been posting here with a different computer because there are certain websites that my browser won't let me go to, namely this one. It seems like I can't visit any type of website having anything to do with computers, malware, or anything like that. Whereas, if I type google.com into the search bar, it's happy to take me there. I thought I could maybe fool it and made a hyperlink in microsoft word to see if I could navigate from there, but no cigar. I'm not sure what to do from here. :\

Oh, and scff, I uninstalled avast before I downloaded avg because it prompted me to do so. Thank you, though. :]

#5 quietman7

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Posted 01 December 2008 - 02:33 PM

I tried to download RSIT, but I can't even get to this forum (on the computer in question)

If you cannot use the Internet or download any programs, try downloading from another computer (family member, friend, etc). Save to a flash (usb, pen, thumb, jump) drive or CD, transfer to the infected machine, then install and run the program.
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#6 uncomfy

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Posted 01 December 2008 - 05:34 PM

I tried to download RSIT, but I can't even get to this forum (on the computer in question)

If you cannot use the Internet or download any programs, try downloading from another computer (family member, friend, etc). Save to a flash (usb, pen, thumb, jump) drive or CD, transfer to the infected machine, then install and run the program.


Thanks, I did as instructed and rsit ran just fine. Thanks SO much for the help you guys, I'm over to the HijackThis section to post my logs. :thumbsup:

#7 Guest_superbird_*

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Posted 02 December 2008 - 08:19 AM

You're welcome. I will notify a moderator to close the topic here. :thumbsup:

#8 quietman7

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Posted 02 December 2008 - 09:13 AM

Your hijackthis log is posted Your hijackthis log is posted here.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Good luck with your log.
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