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Napster


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#1 Loz

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Posted 10 May 2005 - 09:18 AM

Hi,
Forgive me if this has been posted before, but this is my first time :thumbsup:

I have been trying to use Napsters free 14 day trial program, but every time i try to complete the installation a message tells me that Windows Media Player needs to be shut down before it can be completed. I have tried and tried but now i am :flowers:

This program is not running (as far as i know) so i am puzzled as to what the problem is. I have checked my firewall and it will allow access, i have also tried disabling the pop-ups. Nothing seems to work.

My internet provider is wanadoo and we are using broadband. Windows XP Home edition.

Any help greatly appreciated. Thankyou.

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#2 Leurgy

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Posted 10 May 2005 - 10:11 AM

Hello Loz and welcome to BC

Not sure this will help but its easy enough to try. In Internet Explorer go to Tools>Internet Options>Advanced tab and under Multimedia remove the check marks from Play sounds in web pages and Show video in web pages. Close IE and reboot. WMP is the default media player for IE and this may have something to do with your error.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#3 Loz

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Posted 10 May 2005 - 10:31 AM

Thanks for the reply :thumbsup:

Unfortunately it did not work :flowers: I still get the message saying that WMP should be shut down.

#4 Leurgy

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Posted 10 May 2005 - 10:37 AM

Is WMP set to start when you boot your computer? Go to Start>Run type in msconfig and this will bring up a list of startup programs. If WMP is there uncheck it and reboot.

Press Ctrl+Alt+Del and in the box that comes up go to the running processes tab and look for wmplayer.exe. If its there highlight the entry and click end process. That will shut down WMP.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool





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