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I've got Antivirus 2008, but I dont.

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1 reply to this topic

#1 jasonjohnson0


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  • Local time:09:56 AM

Posted 30 November 2008 - 10:31 PM

Ok, this is frustrating and embarrassing. I have been supporting computers and networks for years. Security is my number
one concern and I make my living off tech support. This one has me stumped. I am infected by Antivirus 2008. I cant get
a freakin screenshot right now of course just assume that I know what an ad for antivirus 2008 looks like. This is not the popup screen with the fake scan and statistics but similar to a 404 screen in IE. All text in the body of the page but it tells me for more security download Antivirus 2008. Firefox only.

Actions performed so far:
Installed, updated and scanned in safe mode where available with:
Spybot, Adaware, Malwarebytes, AVGfree Antivirus and Antispyware, Superantispyware, Avast, spyhunter, superadblocker, Exterminate it!, Spynomore and a few other things. This crapware is related to the zlob trojan and I have scanned and used other softwares and utilities that have eliminated the virus for me before but I cant get to this one. Every scan comes up clean, but open FF and about 30% of the time I get the window that tells me that I have insecure browsing and should get Antivirus 2008. As soon as I get the next window I'll post a screenshot. As I understand it we are not supposed to post HJT logs in here but a forum is dedicated to just that and I did post it over here.




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#2 boopme


    To Insanity and Beyond

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Posted 30 November 2008 - 10:34 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.
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