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Possible Virus


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15 replies to this topic

#1 icedogs

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Posted 30 November 2008 - 06:46 PM

I woke up today, to find out there was a trojan on my computer (Or at least my Anti-Virus says) and since then my computer has been running slow. Now I forget the trojan name, but if there is anyone who can help me try and get rid of it, or see if I have one. It would be great. Thanks

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#2 garmanma

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Posted 30 November 2008 - 06:47 PM

Welcome to BC.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 icedogs

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Posted 30 November 2008 - 07:31 PM

Malwarebytes' Anti-Malware 1.30
Database version: 1439
Windows 6.0.6001 Service Pack 1

11/30/2008 7:30:20 PM
mbam-log-2008-11-30 (19-30-20).txt

Scan type: Quick Scan
Objects scanned: 39980
Time elapsed: 2 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 garmanma

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Posted 30 November 2008 - 09:08 PM

This log is clean
Reboot and update Mbam and run a full scan. Post back with the results
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 icedogs

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Posted 30 November 2008 - 11:43 PM

Malwarebytes' Anti-Malware 1.30
Database version: 1439
Windows 6.0.6001 Service Pack 1

11/30/2008 11:01:08 PM
mbam-log-2008-11-30 (23-01-08).txt

Scan type: Full Scan (C:\|)
Objects scanned: 187230
Time elapsed: 47 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 garmanma

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Posted 01 December 2008 - 11:43 AM

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Next scan with SAS
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Edited by garmanma, 01 December 2008 - 11:47 AM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 icedogs

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Posted 01 December 2008 - 04:38 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/01/2008 at 04:20 PM

Application Version : 4.22.1014

Core Rules Database Version : 3657
Trace Rules Database Version: 1638

Scan type : Complete Scan
Total Scan Time : 01:02:29

Memory items scanned : 66
Memory threats detected : 0
Registry items scanned : 6009
Registry threats detected : 0
File items scanned : 151102
File threats detected : 47

Adware.Tracking Cookie
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@ad.yieldmanager[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@ads.bleepingcomputer[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@ads.pointroll[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@advertising[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@at.atwola[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@atdmt[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@atwola[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@doubleclick[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@revsci[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@specificclick[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@tacoda[1].txt
.smartadserver.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.smartadserver.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.smartadserver.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.doubleclick.net [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
stats.gamestop.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.hitbox.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.hitbox.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.ehg-bestbuy.hitbox.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.ehg-bestbuy.hitbox.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
ad.adsplashmedia.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
ad.adsplashmedia.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
rotator.adjuggler.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
rotator.adjuggler.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.atdmt.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
ad.yieldmanager.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
ad.yieldmanager.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
ad.yieldmanager.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
ad.yieldmanager.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.revsci.net [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.revsci.net [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.revsci.net [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.ads.pointroll.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.ads.pointroll.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.ads.pointroll.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.ads.pointroll.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.ads.pointroll.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.ads.pointroll.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.ads.pointroll.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.ads.pointroll.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.serving-sys.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.serving-sys.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.serving-sys.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.serving-sys.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.bs.serving-sys.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.serving-sys.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]
.serving-sys.com [ C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\n3j0kyyg.default\cookies.txt ]

Also, I got another warning from my Anti-Virus.

#8 garmanma

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Posted 01 December 2008 - 05:03 PM

Can you post the log from your anti-virus?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#9 icedogs

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Posted 01 December 2008 - 05:16 PM

Is this good?
Posted Image

Edited by icedogs, 01 December 2008 - 05:17 PM.


#10 garmanma

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Posted 01 December 2008 - 07:12 PM

I would have thought Mbam would have taken care of that
Please reboot your computer and update Malwarebytes. This time do a FULL scan and post the new log here
While I figure this one out
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#11 icedogs

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Posted 01 December 2008 - 08:56 PM

Malwarebytes' Anti-Malware 1.30
Database version: 1443
Windows 6.0.6001 Service Pack 1

12/1/2008 8:55:28 PM
mbam-log-2008-12-01 (20-55-28).txt

Scan type: Full Scan (C:\|)
Objects scanned: 187682
Time elapsed: 41 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 icedogs

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Posted 02 December 2008 - 03:03 PM

Ok so it seems to be happening at the same time everyday. Around noon my anti-virus detects the virus.

#13 garmanma

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Posted 02 December 2008 - 06:22 PM

it seems to be happening at the same time everyday

Is that when you have your anti-virus set to scan your computer? According to your screen image, it's in your temporary file. Did you run ATF cleaner?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#14 icedogs

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Posted 02 December 2008 - 06:44 PM

it seems to be happening at the same time everyday

Is that when you have your anti-virus set to scan your computer? According to your screen image, it's in your temporary file. Did you run ATF cleaner?

I don't think thats when it scans. Also yes I tried ATF before.

#15 garmanma

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Posted 02 December 2008 - 07:23 PM

We're just spinning our wheels. I would suggest following the preparation guide here:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Then post the HJT log in the proper forum, here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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