Posted 30 November 2008 - 05:52 PM
Hi, i'm new to the forums, so hi to everyone.
Basically, i'm trying to sort my neices computer out which has the Antivirus2009 virus/malware/spyware on it. The computer in question is running XP SP3.
I ran avira and it found a few files and deleted them, files never returned which was good. Googled the program in question and found the details on manually removing the said infection. Found the registry keys, files, folders etc and deleted them. So i thought all was good, well it's not!!!!!!!!
Before i removed these files, whenever i tried to go onto say malwarebytes website, avira, avg it would redirect me to some dodgy antispyware site. Now firefox and ie7 just say there is an error in connecting to the website (it lets me onto other non anti-virus/spware sites). So the files i removed have helped somewhat, but something is still there preventing me from going to these websites.
So i downloaded malwarebytes onto my laptop and transfered it to the infected computer to install it but the computer won't let me install it, same with spybot search and destroy, avg. Avira already on the computer won't update. Also system restore refuses to work. So something is still there.
I'm really baffled, i'm in the process of backing up the personal files on the computer and doing a clean install, but thought I would see if anyone here would have any ideas???
Thanks in advance, hope you can help!!!!!