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My/new malware removal topic


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2 replies to this topic

#1 basaatw

basaatw

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Posted 30 November 2008 - 01:40 PM

I need help to fix followed the direction on to resulve this errorI receive a "Microsoft Internet Explorer has encountered a problem and needs to close.

Plz help thanks ahead of time

randy

error message is the following
here is what the detail says

AppName: iexplore.exe AppVer: 7.0.6000.16735 ModName: unknown
ModVer: 0.0.0.0 Offset: 7e83435d

I followed the direction on the page Preparation Guide for use before posting about your potential Malware problem
Here is reports my generated report log by RSIT
**************************************************************


info.txt logfile of random's system information tool 1.04 2008-11-30 13:23:46

======Uninstall list======

-->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE
-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player-->C:\WINDOWS\SYSTEM32\Adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\SYSTEM32\Adobe\SHOCKW~1\Install.log
AOL Instant Messenger-->C:\PROGRA~1\AIM\uninstll.exe -LOG= C:\PROGRA~1\AIM\install.log -OEM=
ATI Display Driver-->rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
AudioEdit Deluxe-->"C:\Documents and Settings\All Users\Application Data\{0B9E3B72-FCE7-4B76-9F99-94E66A8C5760}\setup_aed.exe" REMOVE=TRUE MODIFY=FALSE
AutoCAD 2000 Migration Assistance-->C:\WINDOWS\uninst.exe -f"C:\Program Files\ACAD2000\migration\DeIsL1.isu"
AutoCAD 2000-->C:\WINDOWS\uninst.exe -fC:\PROGRA~1\ACAD2000\DeIsL1.isu -c"C:\PROGRA~1\ACAD2000\unacad.dll
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
Defraggler (remove only)-->"C:\Program Files\Defraggler\uninst.exe"
Dell Digital Jukebox Driver-->C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool-->MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience-->MsiExec.exe /I{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}
Dell Picture Studio v3.0-->MsiExec.exe /I{AF06CAE4-C134-44B1-B699-14FBDB63BD37}
Digital Guitar Tuner 2.30-->"C:\Program Files\Digital Guitar Tuner\Uninstall.exe" "C:\Program Files\Digital Guitar Tuner\install.log"
Fidelity Active Trader ProŽ-->MsiExec.exe /X{2E3C75A5-34D1-4B34-B76F-07FD4560582A}
Google Earth-->MsiExec.exe /I{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}
Google Updater-->"C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
HijackThis 2.0.2-->"C:\Program Files\trend micro\HijackThis.exe" /uninstall
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
HouseCall 6.6-->"C:\Documents and Settings\Randall Brock\Application Data\HouseCall 6.6\uninstaller.exe"
Intel Application Accelerator-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}\setup.exe" -l0409 -INTELUNINST
Internet Explorer Default Page-->MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
Ipswitch WS_FTP Home 2007-->C:\Program Files\InstallShield Installation Information\{11DE2361-9F73-47B3-B638-2F267927E307}\setup.exe -runfromtemp -l0x0009 -removeonly
Jasc Paint Shop Photo Album 5-->MsiExec.exe /I{4192EAC0-6B36-4723-B216-D0E86E7757AC}
Jasc Paint Shop Pro Studio, Dell Editon-->MsiExec.exe /I{78C496B9-5A6B-4692-8C2E-AFFFC34E4961}
Java™ 6 Update 10-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216010FF}
Java™ 6 Update 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160060}
Java™ 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
LimeWire 4.18.1-->"C:\Program Files\LimeWire\uninstall.exe"
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 1-->MsiExec.exe /I{B508B3F1-A24A-32C0-B310-85786919EF28}
Microsoft .NET Framework 3.0 Service Pack 1-->MsiExec.exe /I{2BA00471-0328-3743-93BD-FA813353A783}
Microsoft Base Smart Card Cryptographic Service Provider Package-->"C:\WINDOWS\$NtUninstallbasecsp$\spuninst\spuninst.exe"
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft FrontPage 2000 SR-1-->MsiExec.exe /I{00120409-78E1-11D2-B60F-006097C998E7}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft MPEG-4 VKI Video Codec V1/V2/V3-->rundll32.exe setupapi,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\mpg4c32.inf
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office XP Professional-->MsiExec.exe /I{91110409-6000-11D3-8CFE-0050048383C9}
Microsoft Plus! Photo Story 2 LE-->MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
mIRC-->"C:\Program Files\mIRC\mirc.exe" -uninstall
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 Parser and SDK-->MsiExec.exe /I{716E0306-8318-4364-8B8F-0CC4E9376BAC}
MSXML 6.0 Parser (KB933579)-->MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
NoAd HOSTS file (remove only)-->"C:\Program Files\NoAd HOSTS file\uninst.exe"
OpenOffice.org Installer 1.0-->MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
Photo Click-->MsiExec.exe /I{6E179C77-7335-458D-9537-4F4EAC0181ED}
Photo Loader 2.1E-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{70B45586-B51E-4947-A258-A895596C5CED}\setup.exe" -uninst
Photohands 1.0E-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{544FB392-069D-4BA5-9DC7-FFD47230AEE5}\setup.exe"
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Security Update for Windows Internet Explorer 7 (KB928090)-->"C:\WINDOWS\ie7updates\KB928090-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB929969)-->"C:\WINDOWS\ie7updates\KB929969\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB931768)-->"C:\WINDOWS\ie7updates\KB931768-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
SPAMfighter-->"C:\Program Files\SPAMfighter\uninstall.exe" Remove
Spybot - Search & Destroy 1.4-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins001.exe"
TurboTax Premier 2004-->C:\Program Files\TurboTax\Premier 2004\TaxUnst.EXE "C:\Program Files\TurboTax\Premier 2004\Uninstall.log" -NoGui
US-122-->C:\Program Files\US122_Install\UnGins.exe "C:\Program Files\US122_Install\install.log"
Windows Defender Signatures-->MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Windows Genuine Advantage v1.3.0254.0-->MsiExec.exe /I{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Media Connect-->"C:\WINDOWS\$NtUninstallWMCSetup$\spuninst\spuninst.exe"
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 10-->MsiExec.exe /I{33BB4982-DC52-4886-A03B-F4C5C80BEE89}
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows Rights Management Client Backwards Compatibility SP2-->MsiExec.exe /X{EC905264-BCFE-423B-9C42-C3A106266790}
Windows Rights Management Client with Service Pack 2-->MsiExec.exe /X{BDCF27CA-BFC4-4F49-8D24-A925C9505AB8}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
Yahoo! Messenger-->C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE /U C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG
Yahoo! Toolbar-->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE

======Hosts File======

127.0.0.1 localhost #this is not an ad server this is your PC
127.0.0.1 www.doubleclick.net
127.0.0.1 ad.doubleclick.net #remove this for atomfilms problems
127.0.0.1 ad.preferences.com
127.0.0.1 ads.doubleclick.com
127.0.0.1 ads.infospace.com
127.0.0.1 ads.msn.com
127.0.0.1 ads.switchboard.com
127.0.0.1 doubleclick.net
127.0.0.1 ads.doubleclick.net

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=C:\WINDOWS\system32;%systemroot%\system32;%systemroot%;%systemroot%\system32\wbem;C:\PROGRA~1\COMMON~1\AUTODE~1
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 4 Stepping 3, GenuineIntel
"PROCESSOR_REVISION"=0403
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"CLASSPATH"=.;

-----------------EOF-----------------

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#2 KoanYorel

KoanYorel

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Posted 14 December 2008 - 05:41 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 24 December 2008 - 11:44 PM

Due to the lack of feedback, this Topic is now closed.

In you still have problems, please Start a new topic.
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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