Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help with HJT log


  • This topic is locked This topic is locked
3 replies to this topic

#1 shempdevil

shempdevil

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:08:07 PM

Posted 30 November 2008 - 11:49 AM

I am only home for a few days and I am cleaning up my Dad's computer.
I have already run several spyware removal programs.
Can you let me know if I missed anything.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:45:08 AM, on 11/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS3EN\plugin\bin\pchbutton.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Owner\Desktop\Anitvirus stuff\HiJackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://verizon.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =

[url="http://us.rd.yahoo.com/p/hpq/desk/*http://ps.hpq.yahoo.com%20"C:/Documents%20and%20Settings/All%20Users/Desktop/Ho"]http://us.rd.yahoo.com/p/hpq/desk/*http://...sers/Desktop/Ho[/url]

t%20Deals.hpq3"
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon

Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat

7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program

Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: (no name) - {84C93007-A6E4-A43D-9E8F-F5FA3CAC3BE5} - C:\WINDOWS\System32\jvmxp.dll (file missing)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton

AntiVirus\NavShExt.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program

Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton

SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: OIN Search - {B9F6E8EB-A4E3-478E-88A4-D3995B5C45C8} - C:\Program Files\OIN Search\OINSearch.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [CamMonitor] "c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [Sunkist2k] "C:\Program Files\Multimedia Card Reader\shwicon2k.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] "C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Wallchanger] C:\COPERN32\wallchanger.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Njnrm] C:\WINDOWS\S?mantec\?ti2evxx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [BackupNotify] "c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe"
O4 - HKUS\S-1-5-18\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'Default

user')
O4 - S-1-5-18 Startup: AutoTBar.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program

Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft

Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/windowsupdate/...b?1208390292812
O20 - AppInit_DLLs:
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\System32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\System32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton

SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program

Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation -

C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware

Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program

Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 13868 bytes

BC AdBot (Login to Remove)

 


#2 shempdevil

shempdevil
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:08:07 PM

Posted 30 November 2008 - 08:51 PM

I have removed all I can think of.
However, the computer is still slow at startup and I keep getting the following error.

symlcsvc.exe has encountered a problem and needs to close. We are sorry for the inconvenience

#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Staff Emeritus
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the "Logic Free Zone", in Md, USA
  • Local time:08:07 PM

Posted 14 December 2008 - 05:37 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Staff Emeritus
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the "Logic Free Zone", in Md, USA
  • Local time:08:07 PM

Posted 21 December 2008 - 05:28 PM

Due to the lack of feedback, this Topic is now closed.

In you still have problems, please Start a new topic.
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users