Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Blank screen on Windows load


  • Please log in to reply
6 replies to this topic

#1 Rayvn

Rayvn

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Illinois
  • Local time:04:37 PM

Posted 29 November 2008 - 11:31 PM

Short version
My computer sometimes gets slow and requires a restart (FireFox doesn't always shut down all the way, which is a pretty common problem), but when I restarted it this time for that reason, it wouldn't load. I get a choice between XP or recovery console and then a blank screen, safe mode also gets a blank screen after visibly loading drivers.

I tried restoring the MBR but that did not change anything.

This is EXTREMELY IMPORTANT because it is not my computer, I am a geek, I have no other way to talk to my boyfriend, and I will be blamed for this problem (by a person who asked if Google was installed when I told him it wouldn't load =\) and never allowed to use the computer again if I cannot fix this problem without reformatting.

I desperately need your help so thank you in advance to any attempts.







Long version
My computer sometimes gets slow and requires a restart (FireFox doesn't always shut down all the way, which is a pretty common problem), but when I restarted it this time for that reason, it wouldn't load. I get a choice between XP or recovery console and then a blank screen, safe mode also gets a blank screen after visibly loading drivers.

I uninstalled some programs before last restart, including a codec which a software I was using said was required but still popped up the same dialog after installing the codec, however, the site I got it from was legitimate (though I don't have a link, it was obvioulsy legitimate and the codec even had a logo), I just don't know what a codec is so I probablay installed the wrong one and I don't know where it installed to to fill in the dialog prompt. Every software I uninstalled, however, was installed the day before. I did not install anything other then t@b S4 video editor, which is a program known not to be a virus.

It is also not the type of commercial, ad-heavy, error-causing software, such as Adobe, Windows, McAfee and AIM, that people tend to want to stay away from.

My system does seem to have a virus of some sort on it. Google.com does not load (hosts file is fine), system is slower then it was last time I was at this house, a dll error for a dll that Google doesn't know about usually shows up at restart, and opendns.com loads, but not properly, and one particular webpage (that hads nothing to do with yahoo) kept redirecting me to yahoo for no reason. This virus, if that's what it is, has been present the entire 2 months I've been here, and I have restarted the computer plenty of times.

I recently started to wonder if the virus had something to do with about.com, when many of the links I clicked in Yahoo! search seemed to be related to about.com, which usually tends to have articles I wouldn't click on, and when I saw an ad for about.com at the top of a page on sourceforge.net with ann option to "close this frame," I realiazed that might be what the virus was. So I did a Yahoo! search on that (I am unaware of any alternative to Google) but had not yet navigated to that tab when I restarted ("save session"). Spybot did not cath this virus, and I have sucessfully restarted the computer once since that scan was done.

I am not asking for help with the virus but rather with the fact that my computer will not load Windows anymore. This is EXTREMELY IMPORTANT because it is not my computer, I am a geek, I have no other way to talk to my boyfriend, and I will be blamed for this problem (by a person who asked if Google was installed when I told him it wouldn't load =\) and never allowed to use the computer again if I cannot fix this problem without reformatting.

The only suggested solution I have found so far is to try restoring the MBR table. I did this (it did not require a disc, as the person said that it did), and no different results have come from it. The Recovery Console asked me which installation I want to repair; D:/MiniNT, D:/I386, or C:/WINDOWS. C:/Windows was the third option, and I do not know what MiniNT is. I am also unsure why i386 was listed, since I believe the syatem should recognize what that is.

I desperately need your help so thank you in advance to any attempts.

Edited by Rayvn, 30 November 2008 - 12:24 AM.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,299 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:37 PM

Posted 30 November 2008 - 09:19 AM

Do you have a Microsoft XP CD?

Does this blank screen...show the cursor in the upper left hand corner?


<<I tried restoring the MBR but that did not change anything.>>

Does that mean that you ran the fixmbr command from the Recovery Console?

Did you try running chkdsk /r from the Recovery Console?

You speak of the possibility of a virus. What antivirus and malware defense programs are installed, updated, and running?

Louis

#3 Rayvn

Rayvn
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Illinois
  • Local time:04:37 PM

Posted 30 November 2008 - 09:22 AM

No, yes, yes, and irrelevant.

#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,299 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:37 PM

Posted 30 November 2008 - 09:50 AM

If you truly ran the fixmbr command from the Recovery Console (which is the designated fix for what you describe)...and you still have the problem...I would think that the possibility of malware would be relevant.

But I'm only guessing.

Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503

Louis

Edited by hamluis, 30 November 2008 - 09:54 AM.


#5 Rayvn

Rayvn
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Illinois
  • Local time:04:37 PM

Posted 30 November 2008 - 10:15 AM

Of course it would be a possibility, but what virus programs may be installed are not, since we cannot access them. And of course I ran it from the Recovery Console... where else would I run it from? Besides that it is highly unlikely that it is possible to run it from inside Windows and XP doesn't allow DOS.

#6 hamluis

hamluis

    Moderator


  • Moderator
  • 56,299 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:37 PM

Posted 30 November 2008 - 11:31 AM

FWIW: 10 things you can do when Windows XP won't boot - http://articles.techrepublic.com.com/5100-10877-6031733.html

Louis

Edit to add related post from different forum: http://www.theeldergeek.com/forum/index.php?showtopic=33453

Edited by hamluis, 30 November 2008 - 02:51 PM.


#7 Cravalvattitedleni

Cravalvattitedleni

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:10:37 PM

Posted 03 March 2011 - 01:38 AM

Какой неплохой топик
Translation to English: What a nice topic. ~ Hamluis.
--------------------------------------------------------------------
Posted Image
Ваш IP... Орерационная система... и Браузер

Edited by hamluis, 03 March 2011 - 06:49 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users