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I have a Trojan and I'm having problems removing


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2 replies to this topic

#1 Jakesnk231

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Posted 29 November 2008 - 05:49 PM

I have a couple of Trojans that Malwarebytes have found.They become quarantined and i delete but they dont seem to be removed when malware reboots the computer.Please help me.

Malwarebytes' Anti-Malware 1.30
Database version: 1435
Windows 5.1.2600 Service Pack 3

11/29/2008 3:13:39 PM
mbam-log-2008-11-29 (15-13-39).txt

Scan type: Quick Scan
Objects scanned: 58509
Time elapsed: 1 minute(s), 45 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
C:\Documents and Settings\HP_Administrator\Local Settings\Temp\winfeedkj.exe (Trojan.Agent) -> Failed to unload process.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\HP_Administrator\Local Settings\Temp\winfeedkj.exe (Trojan.Agent) -> Delete on reboot.

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#2 buddy215

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Posted 30 November 2008 - 09:22 AM

Try the two programs below. Post back with SAS's log. Be sure to run SAS in safe mode.

http://www.ccleaner.com/ During install of Ccleaner you will be offered the Yahoo Toolbar. UNcheck if not wanted.

http://www.superantispyware.com/
Download and install SUPERAntiSpyware Free from the link above.

* Double-click SUPERAntiSypware.exe and use the default settings for installation. (OR the Renamed .EXE)
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the
definitions before scanning by selecting "Check for Updates". (If you encounter
any problems while downloading the updates, manually download them from
here and
unzip into the program's folder.)
* Under the "Configuration and Preferences", click the Preferences... button.
* Click the "General and Startup" tab, and under
Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
* Click the "Scanning Control" tab, and under Scanner
Options, make sure the following are checked (leave all others unchecked):
o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining.
* Click the "Close" button to leave the control center screen and exit the program.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

* Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes" and reboot normally.
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.

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#3 quietman7

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Posted 30 November 2008 - 11:11 AM

Your MBAM log indicates some files will be deleted on reboot. If MBAM encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. If you have not rebooted, make sure you do this. When done, rescan again with MBAM and check all items found for removal. Then click the Logs tab and copy/paste the contents of the new report in your next reply. If you did reboot, then rescan again anyway and post a new log.
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