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shutdown error fault


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#1 flavius

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Posted 29 November 2008 - 05:13 PM

hi i started up this morning and was loading google chrome when the system shut down and restarted on its own, the window dialogue box told me to reboot and restore to a better day, the code for the error was"BCCode:1000000d1 BCP1 FFBCAFD8 BCP2: 00000002 BCP3 00000000 BCP4:F6310C29 0SVer 5_1_2600 SP:33_0 PRODUCT 256_1" i take it that this is my system control, any one know what the problem is and is it severe, cheers finbar
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#2 garmanma

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Posted 29 November 2008 - 06:35 PM

Just be aware of another possibility

This problem may occur if the computer is infected with a variant of the Sdbot virus.

The Sdbot virus creates a hidden process. This process closes programs that system administrators use for diagnostic and configuration purposes. The process may also prevent these programs from running.

The file name of the Sdbot virus varies. Many variants of this virus put a driver that is named Msdirectx.sys or Haxdrv.sys on the computer. This driver is used to hide the virus process. The file names that the virus frequently uses include Msdrv.exe and Sdkcore.exe. These virus variants can restore the virus if you delete the files.
Microsoft


Hopefully, I'm out in left field on this

Edited by garmanma, 29 November 2008 - 06:36 PM.

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#3 usasma

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Posted 30 November 2008 - 07:51 AM

After ruling out malware as a possible cause, I'd suggest:

If this is the first time you've seen the error message, it's usually best to just wait and see if it happens again.
If it does, then take the advice and use System Restore to go back to a point before this problem started.

Since it appears associated with Google Chrome, you may want to uninstall it completely and install a freshly downloaded copy also.
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#4 flavius

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Posted 30 November 2008 - 12:08 PM

thanks for the reply men very gratefull for you views, i have unticked auto startup and done a system restore from last week before the problem, i have'nt had a shutdown since but another dialoge box telling me that some one externally has altered the firewall settings and the firewall has reset its self but to do a full scan immediatelly, which i have done this afternoon running av8,spybot s&d and defender, all finished clear BUT something is wrong i have been using the old girl for two years now and it does'nt feel right, the quick launch icons now have to be clicked twice at about ten seconds between each click or it dont work , its as though it nodds off and has to be rewoken, all the progs are slow starting and now i have tried to up date spybot it tells me "error retreiving update into file" i have cleared the host file but still no go, the lap top is working, every thing i ask of it it does but very slow or has to be reminded of what it should be doing, garmanma i have also just installed the microsoft malware removal tool do you think that what i have including the pct firewall plus will deal with the Sdbot virus if it is in there, cheers finbar
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#5 garmanma

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Posted 30 November 2008 - 01:06 PM

There are a few other scans we can do to double check if you would like. If you want I'll move you to Am I Infected, where we can continue
Mark
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