Posted 05 January 2009 - 07:42 PM
Sorry for not getting back sooner. I had a real flu virus but that was easier to get rid of than this one
I tried your latest suggestion renaming it back to mbam.exe and running again but nothing happened.
I believe the program did partially install following your original suggestion to change the name because I found Malwarebytes Anti-Malware shown in the "All programs" list on the start button menu. However when I click on the program to run, nothing happens.
I have tried removing the program using the uninstall tool option in the All Program list and re-installing it with a copy downloaded yesterday for my other Daughter's computer. Her computer was displaying similar pop-up boxes to the original machine, but fortunately we recognised the problem and did not access any of links. On her machine the program installed straight away, worked very well and removed over 120 objects.
On the original machine it has failed again as follows.
At First I tried to run the mbam.exe file which had worked yesterday but nothing happened. I changed the name to somthing.exe and it ran through the install process until it reached the end. The update and Launch boxes were both checked and I clicked the finish button. At that point it again stopped working. After 20 mins waiting, I gave up. I checked the Program list and Malwarebytes Anti-Malware was again showing available. I tried to run it from there but got an egg timer for a few seconds then nothing.
I have tried accessing the Malwarebytes.org website to see if there was a manual up-date available, but the site is blocked with the message "Internet explorer cannot display the webpage" This happens each time I try to connect to any Anti virus type Web site even Bleepingcomputer.com
Could the blocking have a bearing on the program not running properly? The last thing you do on the install process is to ensure the up-date and launch buttons are checked, presumably the program tries to access the Malwarebytes Anti-Malware web site for new up-dates, then start the launch procedure. If it cannot access the site because the virus is blocking it, would it cause the program hang?
Would running the install process without checking the update box, allow me to run the program removing the problems found up to the original launch date and hopefully allow me access to update it manually?
Hope you have a suggestion